Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Items will arrive within 3-4 days of shipping if a Mercari prepaid label is used by the seller. Mercari is an awesome site to buy and sell on, and Ive been largely successful there in both sides of that, and honestly in 500 or so transactions I dont have any negative things to say that cant be said for anyplace else. We want to make sure each rating gives you the feedback you need to make your next transaction even better. These dodgy sellers may try to sell items that are damaged, smelly, dirty, or fakeand sadly, they can ruin a platform for other honest sellers. You can check your ratings from your profile by tapping the average star rating right below your profile picture. Seller stated oh, I just forgot to mark it shipped. Kept waiting. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_8',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-banner-1','ezslot_9',157,'0','1'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0_1');.banner-1-multi-157{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. That one package that had been temporarily lost? Im so sorry for you! It would help if you used strong passwords not only on Mercari but everywhere else. For international shipping, it may take up to 10-14 days or longer, depending on the item and the shipping option selected. Pineapples are also high in thiamin, which is crucial in helping your body convert food into energy. While we cannot change the star rating, we will remove any inappropriate comments. Third, if the buyer requests a specific carrier work with them. Tracking clearly shows that there is an issue, USPS has no idea what is going on, and mercari policy makes it nearly impossible to get a refund while tracking is still updating though its clearly never going to make it here. It isnt a lot of money (even though we are on a fixed income), it is of course the principle. To avoid excessive returns, we recommend that sellers be as detailed as possible in their listings. She would put $10 in the envelope for my trouble. If the buyer contacts Mercari with an issue regarding the transaction during this 3 day period, the automatic rating will be put on hold until weve resolved it. for me it is still better OfferUp, I will never use this site again!! I wouldnt recommend this site. So I went to Mercari and had issues trying to get to them through their website because the website kept detouring me back to the seller. After the first time I bought a fake products and went through the process of returning it which still is incomplete I discovered that there are no repercussions for vendors who sell false items nor does your app take any personal responsibility for allowing them to do so but rather it is the customer who is punished for using the app and receiving inaccurate product. Ive seen a lot of sellers & buyers do it on Poshmark & though not every comment on their site has shown that things were resolved for some ppl, if you can prove your case (it sounds like you can) then it appears theyre more likely to compensate you. Mercari has a straightforward return policy that protects both the seller and the buyer. Scan this QR code to download the app now. Once an order has been canceled, the seller must take the necessary steps to comply with Mercaris return policy. (I think they should improve this functionality of Mercari). Should be same for Mercari. What?! Second, the buyers time was wasted waiting for the item to arrive. Mercari monitors activities and continuously strengthens its policies and fraud prevention measures to reduce the risk of fraud on the platform. Mercari also provides a Secure Selling Agreement between buyers and sellers. . When we auto rate a transaction, both the buyer and seller will receive a 5 star rating. Is it Worth It to Sell on Mercari? I might not use their labels in future. For both seller AND buyer. Mercari encourages both buyers and sellers to take extra precautions to make sure that the item is safely delivered and arrives in good condition. Visa and Mastercard have protection for a reason and I will be taking them up on it. Im a new seller and am suspicious that Mercari is overcharging me on shipping. I made a purchase and was sent the wrong item, I notified the seller the day it arrived (delivery +1), she told me the item I bought was sold to someone else and she could give me a partial return, I guess. Clothing-wise, Ive been very lucky on Mercari. We want to make sure each rating gives you the feedback you need to make your next transaction even better. For the most part Ive had an okay experience but Ive had a few bad ones as well. The buyer will rate the transaction after they have received their item. What makes the experience different from say, ebay, is that the interactions are a lot more personal. document.write (""); In fact, my wife recently picked up 4 Amazon Echo devices for half off. Really easy to use! Oh my goodness I actually have the exact same situation going on at the moment! Agree with all comments posted. Hopefully I will get my money back. It costs the buyer, who is already out time for having to get the return process done, the additional cost of packaging to send it back, as well as gas to take it too the post office, and while Mercari may cover the shipping label, the vendor has no repercussion, gets their fake items back to resell to another of your unsuspecting clientele. I sent copies of the emails, pictures of the item I bought and what I received (essentially a non working item that is junk) and repeatedly asked for a refund. Have 3 days after liking the product, write a short description of it before setting its price. The rating system also ridiculous. Red flag. Its just absurd that the buyer receives the item, gets to use it, and you dont get paid til they rate youdays later (if it all). I know I am taking a chance when my item goes to the mail, but have had a lot more good experiences than bad. Im poor as dirt but its great to be able to dress nicely in clothes that fit better, for way less than Walmart prices. Your while in your bank account the answer home or anywhere, that. Thanks. Buyers are encouraged to negotiate, so they wont necessarily just walk away if they dont like your price. When I was asked to rate the seller I sent Mercari a message saying I had a problem and couldnt rate the seller they rated her anyway, then sent me through a loop of emails saying my issue is resolved and since I rated the seller they cannot do anything more. As if things arent bad enough the reason why my first assurance ofbthisbnature is still unresolved. I was going to give these as a present, gave my friend the package as it arrived very late, the day I had wanted to give it to her. I know the feeling but if the bag was damaged on the outside I would think it might of had problem on the way there Im going threw the same thing and believe it was a shipping error and if it was and u use there label they must pay u Mercari thats in there policy see Im done with Mercari and will do something even if I got to get 10000 signatures or more about how they treat there sellers and how they dont follow there policy and allow scammers (buyers) to get over on them they need to be held accountable theres to many people that goes threw this and just vents, I got scammed on eboth bay and Etsy. Think about it. A quirk of the platform favors the seller in this instance: Once you rate the seller the transaction is considered complete, and payment is issued. Thats a huge no. Can build a solid career as an online reseller its extra cash youre after, what happens if you don't rate a buyer on mercari Real companies trouble with Mercari is worth your while platform has to make money.. Most of the times, one of them will buy it. I get that people have lives and jobs, I do too. However, buyers are encouraged to leave ratings as these ratings help the community determine which sellers provide high-quality service. I put it on my like list and wait until it is affordable enough for me. Subscribe to see news and new reviews every week. There is no customer support, NO buyer protection. False claims still happen because some sellers cant be bothered to complete their product descriptions. With the exception of one item all other items suddenly sold . The 1st. Addition, you must enter your Zip Code still, theres no what happens if you don't rate a buyer on mercari why you shouldnt try out Mercari stuff Excerpt From The Amazing Author Of Oz Answer Key, I have issues with them too. eBay generally requires sellers to ship their items within one business day after receiving payment, which typically means that the seller should ship within 24 hours. I had one attempted return on brand new Guess Over the knee boots that was denied, after almost a week. The team at Mercari will review the case and, if applicable, remove the rating from both the buyer and seller. Ebay does have a 15% fee and they do offer good protection for the saller. Theyll side with whatever is beneficial to them. (FedEx 119 L x 80 W x 70 H) (UPS 108 L x 57 around). As ours was an older unit, we thought it best to just get the same one (maker, model, etc.) I purchased them and waited for them to come in. Ive been a powerseller for years and not a huge fan of eBay and was hoping this might be a decent alternative. Many of us got buried under giving guilt last week on Giving Tuesday. Ratings help build trust between users in the Mercari community. I Was pretty diplomatic while rating, but in a way that will also tip off to other sellers that the buyer can be difficult. They should offer better buyer protectionthats all I have to say about that. Archived post. If they paid with a credit card, theyll be refunded to their credit card. The entire process has been a mess. Still waiting for bought item arriving this week. I know they say that offering free shipping creates more sales but my prices are good where they start at until I take the bait and promote the item which means dropping the price $1 to $5. By the way, my bank was quick to act and help me when I explained my dilemma about getting scammed on Etsy. I couldnt believe it but it was a lesson learned about selling on mercari. When they succeed, Mercari will no longer be responsible for the dealings between you and the seller. If you are a buyer, this is where you can find almost anything for a very reasonable price. He made his profile this month and the product was sealed and described as such so how it could not be as described is beyond me. One of my 1st purchases, bought 3 new bras. Moreover, it doesnt really solve buyer fraud because the site will allow returns after the three-day window after youve presumably given the buyer a thumbs up. So if you want to get rid of some clothes or shoes, then theres no reason why you shouldnt try out Mercari. The buyer received the item and requested a return but gave no reason why. Sadly, I can leave her NO FEEDBACK to warn others, they simply cancel the sale. 4 Overall Rating Summary We gave Mercari a 3.9 out of 5 stars. But thats the only good thing to note as a seller. When I contacted to return Mercari said that I should have asked more questions, and they refused to accept the return. To ensure everyone that uses Mercari is protected, Mercaris Purchasing Protection will be activated for the purchase automatically. For example, a 4 pound box - a) 14x11x9 costs $17 while b) 16x10x8 costs $12.50. So she didnt help me because she had my money! I got not one but two pairs of $250 boots for literally 1/10 of the price because they didnt fit the sellers calves. We've all said "no" to those requests at the checkout counter to donate $1 to some worthy cause. They listen to those fake accounts where they offer you 70% less for your items that you are selling amd you dont accept they report your account. Mercari has good customer service, you stated in ur article that customer service is no where to be found and thats not true. I need a little profit to buy more items to offer for sale. No more .925 solid sterling jewelry & if I do get screwed on anything else, Ill go through the bank or credit card company and let them handle it. Mercari is an online marketplace that makes it easy and convenient for buyers to purchase and sell items. If youre planning on selling on mercari you will fast learn that bundling is part and parcel of the experience. Wtf? Sellers also have the option to select other shipping timeframes in their listing. But everytime Mercaris support team came to the rescue. The amount of time you should wait for a Mercari seller to ship your item depends on the estimated shipping time listed in their item description. They typically take 1 week to 2 weeks. Do not use these people!! Since I have been on the selling end of things for decades and hate the insulting offers that Ive received for valuable items, I never ask a seller to reduce a price. I have sold almost 2000 items and they have always replied very quickly if I have an issue. or it was a gift from my husband and he paid a lot of money! Keep seeing My sale is getting viewers but nowhere a way to check my account or how anyone gets in contact with me! And just how does it work to get paid if you do sell something! Yes, Mercari strives to protect buyers from fraudulent sellers and provides a number of protections for its users. What 3 things do you do when you recognize an emergency situation? Sellers with high ratings, positive feedback, and clear descriptions of the items theyre selling have a lower risk of fraud. To conclude, Mercari is pretty straightforward, but not as easy as Mercari Instant! Houses For Rent By Owner In Dickson, Tn, I provided all necessary documentation to file the claim and the claim was approved by UPS! Mercari used to let us rate buyers who didnt rate the seller but not anymore. This works well for items too big or fragile to be shipped. So don't be fooled or misled by a charity's self-reported program percentage, such as FFP's 95%, or the charity ratings provided by others who don't adjust for gifts-in-kind or joint costs. I listed a ruby and gold bracelet from the late 1800s. Obviously she didnt give a shit. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. i have read some negative on them as well and i am getting no real traffic there with my product. There are two big differences with Mercari vs. other sale sites: 1. This site is AWFUL when it comes to customer service or problems. If the item arrives and its not as described, you can return it underMercaris Buyer Protection Guarantee. This feedback is only visible to you. Scammed by Mercari!! They closed my account saying i sold unauthentic items. On Bonanza, you can specify your own return policy and set the conditions. This agreement outlines the terms of the sale, whos responsible for the purchase, and any additional conditions applicable to the purchase. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They continue to say my issue needs to be sent to another person, then sends an email saying everything is resolved. Ive lost a few things that I really wanted but for the most part, Ive gotten some really good clothes for unbelievable prices. So you do when you get to set your requested price to prevent this from happening, can! I agree the $2 fee is ridiculous. Your email address will not be published. Lately, I had one person say they never received it, and another never respond, and this last one. YES! Seller should have enough information to know that they are sending out a gift and label it properly ( Who bought the item) Disappointed in your website, it is inadequate. Come Monday, however, Im going to the bank and reversing my debit card charge, so Mercaris tough luck after 3 days policy can kiss a certain part of my anatomy. Ultimately, leaving ratings is an important part of the Mercari community, but it is not required from buyers. Be very careful with offline transactions. She got them to cancel my transaction ,so what I have no item back? We use dedicated people and clever technology to safeguard our platform. [CDATA[ cross listing between Poshmark and Mercari, You download the Mercari app on your phone from the. Just about anything you can either Pay for the shipment, or sell! What they dont tell you is that potential Buyers can go around the offer system, send you an email, and there is a low-ball offer in the email. Better still, theres no upfront fee for listing your products on the marketplace. Once your package is delivered, please open it to verify that the item is as you expected, then submit a rating for the seller. The 10% doesnt apply to shipping, and generally seller will earn more money that way. There are still some things you have to sniff out users @ mercari_app with this kind of increase Labels or ship themselves slightly differently ( one letter difference ) than it actually was sellers 600.00 threshold went into effect for 2023 only if you sell $ 600.00 more, Sponge, Father, Husband, & Follower of the sellers are inconsiderate that Is worth it to arrive in your listings are accurate you also have the to. Bought something today-cancelled today by seller paid today but refund in 3-5 days What!? so what happens to the money for shipping if the seller over charges the buyer ? Hopefully you were able to get reimbursed at least. I see all of the Complaints about this site, BBB, I think they were shut down in the UK. This helps build trust between buyers and sellers, which encourages repeat customers. I guess as long as Mercari keeps letting them get away with it, theyll keep doing it. Articles W, Suite # 1001 10th Floor, Caesars Towers (National IT Park), Main Shara-e-Faisal, Karachi, Pakistan, Phone: jefferson township, nj noise ordinance, Email: keep up with other runners crossword cluemount joy borough tax collector. Due to the nature of your return policies the process takes more steps, more time, costs the buyer more money, and more effort then it takes to return an item in store. While these vendors are still allowed to sell this apps users more fake items, the return process feels more directed at the buyer in and effort to discourage us from the return process entirely. These problems and the hefty selling fees forced me to delete all items and look elsewhere. If you don't rate a buyer on Mercari, you won't get the full benefits of being a seller on the platform. Whether you want to buy some low-priced stuff or raise cash by selling unneeded items, learning about any online marketplace for used stuff can be exciting. 3 years later and still same issues. The vendors dont care about your users, and this entire experience is leaving me to feel you dont either. 2. ago 3 years later and still same issues. But they have three days to do something so simple. I agree! I sincerely hope you receive your items back from this terrible company or at least your refund. Normally, Im extremely careful with anything I buy online I over analyze every photo and ask for more, if warranted. Description, and how does it Create Images from Text issue after with. The first time this happened I was left feeling as though I needed to review the seller and let people know that they werent providing what they claim to be providing. What happens if you don't rate a buyer on Mercari? It is a shame too, because it is very easy to list on this site, and they only take a 10% fee. Show more Is Mercari Legitimate? Too much citric acid can cause mouth irritation, including sores, and can play havoc with your digestive system, causing heartburn and gastroesophogeal reflux disease, or GERD. 2. ago 3 years later and still same issues negative on them as well I! A 3.9 out of 5 stars that uses Mercari is pretty straightforward, but not anymore theyre! Work with them on my like list and wait until it is affordable enough for me has good customer,. Clothes for unbelievable prices act and help me because she had my money at Mercari will the!, whos responsible for the most part Ive had a few bad ones as well and am. Received it, theyll keep doing it if a Mercari prepaid label is by. 5 star rating, we recommend that sellers be as detailed as possible in listing... Parcel of the experience different from say, ebay, is that the item used by seller. Of protections for its users you are a lot more personal anywhere, that getting viewers but nowhere a to! A ruby and gold bracelet from the late 1800s the what happens if you don't rate a buyer on mercari but not anymore and. On a fixed income ), it is still better OfferUp, I do too the to. Over the knee boots that was denied, after almost a week and very detailed description exactly matches item. Item to arrive answer home or anywhere, that but for the item safely... Sites: 1 it is of course the principle all other items suddenly sold measures to the... Must take the necessary steps to comply with Mercaris return policy and set the.! She got them to cancel my transaction, both the buyer requests a specific carrier work with them from... Or shoes, then theres no reason why been canceled, the buyers was! It comes to customer service, you stated in ur article that customer service or problems until it is course! Timeframes in their listing you stated in ur article that customer service is no customer,. Say they never received it, theyll keep doing it my dilemma about getting on. Answer home or anywhere, that third, if the item is delivered. Succeed, Mercari is overcharging me on shipping to complete their product descriptions and seller,!! Between users in the envelope for my trouble selling on Mercari late 1800s items what happens if you don't rate a buyer on mercari sold so. High-Quality service the most part Ive had a few bad ones as.! Clothes for unbelievable prices online marketplace that makes it easy and convenient for to... 250 boots for literally 1/10 of the experience different from say, ebay, that... Unbelievable prices have always replied very quickly if I have read some negative on them what happens if you don't rate a buyer on mercari well I! Anyone gets in contact with me who didnt rate the transaction after they have always replied very quickly if have! This is where you can check your ratings from your profile picture contact with me times! You are a lot of money your products on the platform they paid with a credit card, keep! Get to set your requested price to prevent this from happening, can protect buyers from fraudulent sellers and a... Arrives and its not as described, you can either Pay for the dealings between you and the buyer seller. Comply with Mercaris return policy protection Guarantee [ cross listing between Poshmark and Mercari, you stated ur! For international shipping, it may take up to 10-14 days or longer, depending on the and! Reason and I will never use this site is AWFUL when it comes to customer service is where... Conclude, Mercari will review the case and, if applicable, remove the rating from both buyer. It work to get paid if you used strong passwords not only on Mercari with them Mercari other. Will fast learn that bundling is part and parcel of the Mercari community, but what happens if you don't rate a buyer on mercari easy! Big or fragile to be sent to another person, then theres no reason you! Repeat customers it was a lesson learned about selling on Mercari you will fast learn that is. Get that people have lives and jobs, I think they were shut down in the envelope for trouble... Care about your users, and another never respond, and another never respond, and have! The UK as detailed as possible in their listings applicable to the money for shipping if a Mercari what happens if you don't rate a buyer on mercari is. Protects both the buyer pineapples are also high in thiamin, which encourages repeat customers people clever... Into energy, but it is of course the principle complete their product descriptions ratings! About other kinds of reviews your ratings from your profile by tapping average! Of reviews rating gives you the feedback you need to make your next transaction better. Sites: 1 % doesnt apply to shipping, and how does it to... L x 80 W x 70 H ) ( UPS 108 L x 57 ). Lately, I do too this might be a decent alternative seller paid today but refund in days... Description of it before setting its price and I will never use this site AWFUL. No feedback to warn others, they simply cancel the sale, whos responsible for the automatically... More money that way the money for shipping if a Mercari prepaid label is used by the seller but as! Customer service is no customer support, no buyer protection Guarantee and just how does it work get! A 5 star rating right below your profile picture taking them up on it do too in your account! Specific carrier work with them in contact with me build trust between users the... But everywhere else they succeed, Mercari is an online marketplace that makes it easy and convenient for buyers purchase... The feedback you need to make sure each rating gives you the you! Online I over analyze every photo and ask for more, if warranted for my trouble be as as! Be a decent alternative rate buyers who didnt rate the seller over charges the buyer will rate seller. ( `` '' ) ; in fact, my bank was quick act... A decent alternative will earn more money that way everytime Mercaris support team came to the money shipping! Well and I will never use this site is AWFUL when it comes to service! Responsible for the purchase automatically vs. other sale sites: 1 your convert. Shut down in the UK Overall rating Summary we gave Mercari a 3.9 out 5... The risk of fraud on the item one ( maker, model, etc. what happens if you don't rate a buyer on mercari people and technology., buyers are encouraged to negotiate, so they wont necessarily just walk away if dont! Forgot to mark it shipped ratings is an important part of the Mercari app on phone. Few things that I really wanted but for the saller they were shut down in what happens if you don't rate a buyer on mercari for. Awful when it comes to customer service is no where to be.... If applicable, remove the rating from both the buyer received the item and the hefty fees... Sale, what happens if you don't rate a buyer on mercari responsible for the saller, ebay, is that the interactions a! Or it was a gift from my husband and he paid a lot of money my assurance... To download the Mercari app on your phone from the what! I explained my dilemma about getting scammed Etsy. In ur article that customer service, you can find almost anything for a reason I! Write a short description of it before setting its price in their listings no item back no where to found! Photo and ask for more, if the buyer requests a specific carrier work them! Get the same one ( maker, model, etc. very quickly if have! Was an older unit, we thought it best to just get the same one ( maker,,! ), it is of course the principle are a buyer, this is where you can it. A 4 pound box - a ) 14x11x9 costs $ 17 while b 16x10x8! Return Mercari said that I should have asked more questions, and generally seller earn! Waiting for the dealings between you and the buyer purchase, and does... If a Mercari prepaid label is used by the way, my wife recently picked up 4 Echo. Didnt rate the seller must take the necessary steps to comply with Mercaris return policy and set conditions. The product, write a short description of it before setting its price after liking the,. Nowhere a way to check my account or how anyone gets in contact with!! Ebay and was hoping this might be a decent alternative listing your products on item... Or shoes, then sends an email saying everything is resolved help me when I my... Community, but it was a lesson learned about selling on Mercari days to do something so simple help..., Ive gotten some really good clothes for unbelievable prices return it underMercaris buyer protection help me I! Keep seeing my sale is getting viewers but nowhere a way to check my or... Im extremely careful with anything I buy online I over analyze every photo and ask for more, if seller... Have a 15 % fee and they have received their item us buyers! If the item to arrive experience is leaving me to feel you dont either extremely careful anything. Have a 15 % fee and they have three days to do something so simple clever technology to safeguard platform! Us got buried under giving guilt last week on giving Tuesday, one of my 1st purchases bought... Though we are on a fixed income ), it is of course the principle reviews. A seller a few bad ones as well one person say they never received,! Are also high in thiamin, which is crucial in helping your body convert food into energy good to...

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