Helpful. I made the mistake and gave my debit card for payment additionally I asked that I picked them up the following day. Due to moving, I wasn't able to put it on for about 2 weeks. This recliner is not worth 100$ let alone 400$. Now here's the fun part. I think it is a real shame that they wouldnt give me a store credit for the curtains I purchase over 30 days. Furniture protection plans are insurance for your furniture. I bought a Flexon Oasis Lifetime Guarantee Kink-Free hose on April 20, 2016. Also I bought for use over a month after purchase. It's now the end of October and it's falling apart everywhere, seams are ripped, stuffing falling out, pulls all through the fabric. Totally unreturnable and I am questioning if they are viable for consumption seeing that the lid on the Dijon Mustard is also cracked but the inner seal is intact!! One of the plastic legs were broken. width: 100%; Reviewers complaining about BigLots!. Now it's august and I flipped the piece of junk over and all the springs had snapped lose, and were digging into the cushion, wood was snapped where the hooks for the springs had snapped, and on top of all that the recliner will not open. Purchased 2 Christmas Story Leg glasses online from Big Lots.com yesterday. I purchased two bras that fell apart in more than 30 days. The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. I will try to return it but the comments on this worry me. Big Lots has Lots of Big Problems. Entire staff was very helpful. This woman went through a jibber jabber and I got further confused. I'd do it. After taking a quick look I didn't see the receipt so I figured it may be gone. No, you do not need to register your protection plan for it to be active. She then gave me another 10% off and I was supposed to be happy. Along with my copy of receipt and warranty purchase. Save with our 18 active Big Lots coupon codes All (20) Online Coupons (1) Deals (17) Free shipping (1) Best Coupon 15% OFF Code Sign Up for Emails and Get a Big Lots Coupon Code to Save 15% on. 3. What a Joke. On May 28, 2016 the end blew off. She was so excited until now, just 3 months later, the side is sagging and almost slants downward from the center. For Full Terms & Conditions, visit AllstateProtectionPlans.com/biglots. ReDiculse !!!!!! Everything else was A.O.K. I bought a queen size Emory mattress. It appears that the quality of materials used is very inferior. It will be brought out I can guarantee you that. A lawsuit just waiting and they last for a year and one-half. *Pay attention to the return policy. If you report an issue to Allstate that the manufacturer covers and it is within the manufacturers coverage period, you will be referred to your local Big Lots store to take advantage of the manufacturers coverage included in the items purchase price. Allstate Protection Plans start the day of purchase and run concurrent with the manufacturers warranty. Copyright 2012 - 2023, ReturnsAndRefunds.com. THIS GAZEBO HAS A LONG ARCHING HORIZONTAL RAILING WITH CRISS-CROSS LATTICE DESIGN. For Full Terms & Conditions, visit AllstateProtectionPlans.com/biglots. I should have been suspicious right away after noticing the mattress weighed half as much as the mattress I was throwing out. Big Lots is a fun place to shop, but you have to look at the items carefully to make sure you are getting what you want. I went to my local Big Lots stores to inquire Accidents, common malfunctions, and product failures from normal use are covered. Lady was very rude almost insinuating that I stole this item which was small candle holder for 8.00. Purchased a sectional couch in July , its now Feb and the frame has given out ( from normal sitting , no kids for heavy wear!) Total waste of money ?! It not worth anything . .title-bar h2.hr:before { You pay one time for your protection plan at the time of purchase. Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. Because I was so disgusted with my purchase I don't use it and never even attached the feet.Between no feet and flatten foam rubber it's like trying to get out of quick sand. I was looking for a new couch after remodeling my home. It was bought between December28 to January 12. When the safe is empty, youve reached your limit of liability, and your plan ends. We paid for lifetime warranty. I think Big Lots purposely did their 30 day return policy to slide out of doing a lot of returns. If an item includes a manufacturers warranty that lasts 3 years or longer, does. Most furniture at Big Lots comes from recognized brand names like Simmons, Stratford, Lane, Home, and Broyhill's budget furniture. They are a home and budget-focused department store that offers furniture, mattresses, home decor, bed and bath products, and more, including electronics, bulk groceries and household essentials. For more details on what is covered, please refer to the terms and conditions at www.AllstateProtectionPlans.com/terms, Intentional damage, misuse, extreme weather events, loss, and theft are not covered. In the process of waiting for help to open (pop-up shelter) that doesn't pop-up easily enough on my own, I have misplaced the receipt around here. B&H. Big Lots. Whether you're interested in Big Lots furniture financing or another large purchase, the store offers a branded credit card as an option to cover costs. Service 53 Value 44 Shipping 31 Returns 30 Anything you need as fast as you need it! There's a warrantee, instead of return policy. A thief can walk out of Big Lots with a cart full of merchandise and the Big Lots employee(s) do nothing they just let the thief walk because according to the employees, it against company policy to go after a thief! So to sum it up, I would have been paying for your employees to get paid to make mistakes because they are not paying attention? IMMEDIATELY we called the store. 2021 Allstate is a registered company trademark of Allstate Insurance Company. The mattress protector is included in the cost of the plan and must be used on the mattress for the entire life of the plan (5 years). Frequently bought together + Total price: Add both to Cart Bed accessories (like foundations, box springs, or non-Allstate mattress pads/protectors) are not protected by Allstate. Can I return an item if I don't have the plastic wrapper. Cosmetics and batteries are repackaged to hide the expiration dates and/or store origin (buyouts from drugstores). For example, if a puppy has an accident on your couch, Allstate will cover that stain. Bonded-leather upholstery for a professional appearance; made of 60% resin and 40% dacron; Comply with BIFMA standard Assembles easily in about 25 minutes; instructions and hardware included 48.2 x 30.1 x 29.1 Inches (H x D x W). I bought 2 loveseats and a chair from Big lots in 2 months the electronics went bad. Whatinformation do I need to provide in order to file a claim? Recently went to Big lots to purchase a couple of rugs. Can I return it? They need to be aware of the awful quality. Was very surprised when i went to exchange my towels with no receipt that i would be charged 20%. Table weight capacity: 300lbs; Chair weight capacity: 200lbs. Do I need to file my claim within a certain number of days of an incident occurring? I will be sending a letter to Alabama Attorney General and Legal Assistance for the Ageing. 3. ft. home is a 4 bed, 4.0 bath property. I see most of the complaints are because people wanted to return something and "accidentally threw away the receipt" or "lost the receipt" or "never got a receipt" come on people, you are grown adults, you know you need a receipt if you want to make a return, so it's not Biglots fault, but your own carelessness. Even your "customer service line" isn't any better. Big Lots Furniture Delivery In other cases, a specialist will guide you through next steps. Once the manufacturers coverage period ends, you should contact Allstate, who will take over protection for the remainder of the purchased plans term. I am so disappointed. We did the purchase in may and it was delivered in July. All other trademarks and service marks are the property of their respective owners. Plus they still carry in the store. DoI need to register my Allstate protection plan? so if the guy below wants to return a gift he recieved thats why there is a thing called a gift reciept.. if you dont have a reciept, your purchase can be looked up from the Debit/Credit card you used or by your big lots Buzz Club Card. After a year the mattress begin to sag on the middle. Mechanics are bent and don't work. I am very disappointed since I can not find anything about restocking fee in your return policy. Two strong, athletic and hardworking people are becoming physically in pain from the relentless firmness of this thing. Extremely dissatisfied! Store wouldn't take it back with receipt. MINUTES after they left we saw a broken spring protruding from the back of sofa, a 2" rip where back pillows are attached and several snags of fabric. The store manager rudely told me that a bag noticed that the expiration date was expired. I will be going back.. Bought a couch recliner in July 2016. Note to the not so wise, I keep my receipts in the bible. border-bottom:none !important; Because of COVID-19 they were not receiving any furniture returns. We said NO, requesting full replacement. I attempted to returned these four chair covers and was told that I could not due to the fact that 30 days had lapsed. This message clearly communicates that our business is not appreciated or valued. LOOK AT PICTURES CAREFULLY TO EXAMINE THE FRAME FEATURES. It's Past Your 30 Day Return Policy But I Was Stuck In The Hospital Fighting For My Life, terrible, worst customer service i've ever experienced very rude about returning a $30 speaker with a gift receipt. I purchased a solar figurine and a Bluetooth speaker today, neither work. on 1/21/20 at 2:08PM . The Airmega 250 is way, way better! max-width:60rem; There should be a special time open around Christmas for returns with no receipt. .title-bar h2.hr { I'm 125 and they are horrible. !Take a lesson from Khols! 1,086 ratings $11999 Color: Beige About this item This is a REPLACEMENT CANOPY for the Windsor Dome Gazebo. I don't have money for a new couch. They offer a 1 year manufacturer's warranty. Claims, billing and account management for your Plan is handled by AMT Warranty Corp., Guardsman or one of their subsidiaries/affiliates. I took the remaining two bags back to the store for an exchange or refund. I am disgusted the way you do business. I am done with this company and I will be letting everyone I know, know how they treat their customers. OneAssist Extended Warranty Plan begins the day after your manufacturer warranty end date or 12 months after product purchase (whichever is earlier) and will be valid for a subsequent period of Twelve (12) or Twenty-Four (24) months (as per plan opted by the customer). This store has had significant turnover and after my interaction with the manager I can see why. Claims can also be filed over the phone by contacting Allstate at 877-971-0095. Will NOT be my fault if it's over 30 days!!! I didnt put it on my bed until at 30 days after purchase. I am so disappointed! 21 Jan. Posted by Mare. Of course, they would not take back their product that destroyed my window at the Sanford, FL store. Our second hand couches held up better that this current couch. speedo thong mens swimsuits. I didn't get the refund from her, but I got it from another lady. Items that can be covered include indoor and outdoor furniture, seasonal items, area rugs, electronics and small appliances. Manage My Account. It did not even last me 5 months. I am 5'5 and my feet hangover the end of the mattress. It was replaced without question and I didn't even show them my receipt. About Big Lots Overall Satisfaction Rating 4,221,087 reviews on ConsumerAffairs are verified. I asked the salesperson to come over I couldn't find any price list or prices on the rugs I asked for assistance. needless to say, I was upset. And, not all products are offered this protection service. Is there anything that can be done. Meanwhile, the tables I purchased came weeks later and I returned them to the store for a full refund. In Hilliard Ohio they took back a small LED speaker that I purchased that didn't work without a receipt and handed me the cash for it so I'm not really sure what the policy is up there but it's incorrect either that or I just got lucky in my stories really nice most stores and their representatives can do more than the outlining policies are it all depends on your attitude and how you approached the personnel I honestly and wholeheartedly believe that 80% of the people complaining on this site had a bad attitude and probably went in there conveying that. I would recommend that if you want stuff that will hold up more than a few months, big lots may not be a good option for furniture. 209 Hodges Ln , Winchester, VA 22603-2140 is a single-family home listed for-sale at $830,000. Big lots is said to be offering good quality furniture at great prices. Maybe, you shouldn't have employees who don't know their own policies or the company's affiliated with them working for you. The line was getting long the cashier called over the manager which I asked her to. If the Allstate-provided mattress protector is not used, the plan is not valid. display: inline-block; That is why things are cheap once you buy them you are stuck with them. Will no longer be shopping at big lots for the cushion last night for my chair just didn't go right returned it same worker was there from last night remember me remember that I bought them but said he would have to charge me 20% because I didn't have the receipt we just moved here and things are in disarray for this reason I will never shop there again you can't return stuff that they remember you buying for full price that is quite absurd. Really bad return policy. I received my items I ordered from Big Lots today and unfortunately, the standing deer I ordered was broken in the bubble wrap. We went back to the store and talked to the same woman who sold us on this and she told us she had no idea they charged that much and all she knew was about the 10%. Personal line of credit. Yr warranty on the set. Its on but you cant even use it anymore. So naturally I was a bit confused, but not confrontational. The material started separating along the seems within the first two months. You can live with whatever contractor grade stuff you have for a couple years while you get settled into your new financial situation. I know time has changed and my little forty eight dollars for a 60/day old non working carpet cleaner sham poo don't mean nothing to you but will never set foot in your store again on your 30 day return policy. For accidents (like stains on furniture), Allstate protects the item starting from the plans purchase date. We use intelligent software that. I Purchased An Electric Razor Because A Standard Hand Razor Like A Bic Could Possible Cut You And Infect You, In Addition You Have No Platelets And You Could Bleed A Lot. Crazy right !. I didn't want money back just wanted to exchange for something 400.00 more but would not allow me to.wanted to know if it was purchased with cash or credit when I said I didn't know she said can't do anything for you. The fastest way to file a claim is online at www.AllstateProtectionPlans.com/biglots You will be required to (1) create an online account or log into your existing account if youve already registered your plan (2) upload a photo of your receipt showing the item and protection plan and (3) provide information about the incident. Change or view your contact information. 1. Ok well leggings still unworn and tag intact I'm sure they'll work with me based on that. Now it's august and I flipped the piece of junk over and all the springs had snapped lose, and were digging into the cushion, wood was snapped where the hooks for the springs had snapped, and on top of all that the recliner will not open. What I was given was a Big Lots in store Credit Card customer service Bill Armstrong as to why I was issued in store credit of Zero.

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