Budget Billing is a stable payment plan that allows members to pay one set amount each month, based on a households average energy expense over the last 12 months. If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions! You can find your account number on the upper right portion of your bill. From superior performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Fiber optic cable allows us to transmit data at speeds that far surpass DSL, satellite plans, wireless, and cable modems. Who is paying for all these changes? Brunswick Electric Membership Corporation. Where to find your account number on your bill (pdf). If you have not yet already created a SmartHub account, please follow the SmartHub Account Creation instructions first. What is the difference between the SmartHub web portal and mobile app? Select Market LOGIN TO YOUR ACCOUNT Register for Online Access Password Reset Mobile App (Apple) (Android) YOUR SERVICE Start Service Stop Service Service Fees PAY YOUR BILL Payment Portal Payment Options OUTAGE CENTER View Outages Report Outage YOUR CO-OP Member Portal Help Center NEWS From superior performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Upload, download and transfer data at ultra fast speeds Simultaneously stream music and HD video Connect to various smart devices, allowing you to use your home more intelligently and efficiently Youll be able to see your current bill, along with bills from the previous month or even the previous seasons, if you want to compare costs. Simply hover over the orange numbers for an explanation of each charge. On the website: Click My Profile; Click on Manage My Stored Payment Accounts; Follow the instructions to provide a bank account or card information. Through the power of our fiber optic network, CarolinaConnect will improve all aspects of how you engage with the online world. Manage your Pee Dee Electric account right from your computer, smartphone, or tablet. Credit / Debit Card by Phone: Pay your bill by phone using your credit card or debit card.There is no fee for this service. To make a quick payment using your account number and last name, no registration required, click below. Box 1667 Lexington, SC 29071. Residential members will need to have their account number on hand before starting this process. Locate your new account number (instructions below) and get registered! Please have your account number ready when making a phone payment. Check your energy usage. Log into our member portal to set up an account and quickly pay your bill each month. Now you can manage your account like never before! Commercial. Sign up by calling our Member Service team at 800-842-5871. To minimize customer impact, this work will be done between 1:00 a.m. and 5:00 a.m. Landline 9-1-1 service will be affected during this time. For information on registering for SmartHub, please visit [URL]. You can report a power outage by calling [phone number] or reporting an outage through the [name] website at [url] or mobile app. On the website, the home page shows all of your accounts along with the amounts due for those accounts and links to other detailed information. Can't wait to finally have high-speed internet! Make paying your electric bill easier than ever. Link to SmartHub from your bill email, download the FREE app in the Apple App Store or Android Marketplace, or go to www.smarthubapp.com. You can also call [name] at [phone number] for assistance. Features Manage your account Pay your bill Receive bill reminders and usage alerts Check your hourly, daily, and monthly usage Contact member services Creating a SmartHub account is easy! Southport, NC 28461 (modify as needed for your registration process): Get help from the experts If you run into any questions as you explore the features of SmartHub, we will be happy to assist you with any questions! Weve got your back! If you have downloaded the app and completed set up, you may. Mail: Mail your payment in the return envelope included with your monthly statement. Check your junk mail if you dont see the temporary password email. SmartHub has several features that make managing your account as easy as possible. Let us know so we can provide you with better service. If you prefer to mail your payment or schedule it through your bank, please do so. Creating your SmartHub account is easy. What is Auto Pay and do I need to sign up for it? Accept the Terms and Conditions then follow the instructions. With SmartHub you can: Check your usage daily or even hourly Pay your bill anywhere and at any time Compare your usage month-to-month or year-to-year Report outages from your mobile device View payment history. SmartHub Login What are some key features of SmartHub? A SmartHub account is required to pay your bill online. They will contact you with further actions that could possibly be taken. Sign up to access our Self Service site on the login page for SmartHub. Published January 16, 2020 at 417 417 in smarthub. I work from home, and its been very inconvenient to have slow or limited data access I've missed out on business and training events because of it. Whether through the web, or your smartphone or tablet (Android or iOS), youll be able to pay your bill, view your usage, contact customer service and get the latest news. 510 South Main Street, Dobson, North Carolina 27017. NOTE: If you use online banking to pay your bill, we encourage you to ensure your financial institution has the updated account number. If youre worried about accidentally missing a payment, let us help take one extra task off your plate by setting up automatic payments through your SmartHub account. 910-754-4391, 2228 New Britton Hwy E (Hwy 130) Please mail your check or money order along with your payment stub to: Mid-Carolina Electric CooperativeP.O. With CarolinaConnect, you can: Upload, download and transfer data at lightning fast speeds Stream music and HD video Connect to various smart devices, allowing you to use your home more intelligently and efficiently carolina connect join the list Toll Free: (800) 989-4161 Youre registered to use SmartHub for all your bill payment and account management needs. SmartHub Mobile App 24/7 Automated Phone System Bill Payment Terminals (BPTs) In-person By Mail Billing Options PrePay Power (formerly known as PowerStat) Budget Billing Electronic Billing Bill Payment Terminal Locations BEMC Supply Headquarters 795 Ocean Hwy W (US 17) Available 24/7 BEMC Oak Island Office 4335 Southport/Supply Rd (Hwy 211) Do not close your browser or press the back button. (Note: You will need your Customer Number, which you can find on your last bill.). First there was cable. Do I have Luminet, Standard, Air, or Rural Service? Once you log in to SmartHub with this temporary password, you will be prompted to change your password. First there was cable. On the app, select the Pay My Bill icon. SmartHub allows you to conveniently make payments, check your energy usage, and communicate directly with Pee Dee Electric. Additionally, as your cooperative, were always on the lookout for unusual spikes in your energy use which could signal a problem at your home. How do I download the app and sign up for SmartHub? join the list P.O. If you plan to enroll in the Auto Pay Program, you'll be required to provide a stored payment account to pay your [name] bill. You can select different information by account, such as partial payment and payment method. Account creation is optimal from a desktop browser. Pay at either of our drive-thru locations. We are excited about REAL internet coming soon. Mon-Fri. 8:00 am 5:00 pm, 795 Ocean Hwy W (Hwy17) The funds are being paid by Santee Cooper, which owned the failed nuclear construction project along with SCE&G (now Dominion Energy). You can view the status of your request or inquiry on the website. You can see how your use is trending over time, which will allow you to take steps to lower your bill. If you do not sign up for paperless billing in SmartHub, you will continue to receive a monthly bill in your mail. Headed your way: a fiber optic network that delivers reliable, lightning-fast internet service to electric cooperative members in South Carolina. On the go and in control. On your first visit, youll set up a user ID and password to pay by credit card. However, if you keep your app or web version open for an extended time, you should refresh the page by selecting a new option in order to ensure the information is current. An email notification will be sent to you each month when your bill is issued, and you may elect to pay it on SmartHub using AMEX, Discover, MasterCard, Visa or a personal checking account. SEC's SmartHub app includes a personal password-protected gateway and secure socket layer that guarantees your information remains confidential, so you never have to worry. Please try to register again. Upload, download and transfer data at lightning fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, 2023 CarolinaConnect Terms of Use Privacy Policy Copyright Infringement, Upload, download and transfer data at ultra fast speeds, Use Voice over the Internet Protocol (VoIP) telephone service. Learn how to register for an online account (PDF). Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 for more information. 910-642-5011, 4335 Southport-Supply Rd (Hwy 211) Please know that throughout this communication process, we will never call or email you to ask for credit card numbers, bank account routing numbers or any other type of personal information. Download App and Register for SmartHub on Mobile Device (pdf), You can then choose your preference by selecting On or Off for paperless billing, Then, you can select On or Off for paperless billing, Click Manage Contacts to add or change email address and phone numbers, Click on Manage Notifications to update/change SMS and email alerts, Select Text Message and/or E-mail options. From superior performance and affordable pricing to increased privacy and unrivaled customer service, CarolinaConnect offers electric cooperative members the ability to: Fiber optic cable allows usto transmit data at speeds that far surpass DSL and satellite plans, wireless, and cable modems. If you choose to store your login information, any person who has access to your mobile device can access your account. With our Equal Payment Plan, we average your past usage and projected future energy costs, then bill you that amount monthly. ConnectCarolina By logging into ConnectCarolina, you're agreeing to conduct business with the University electronically. Use the address below to send your payment by mail. Click the Add New button. This set it and forget it approach lets you pay your monthly bill automatically each month with either your bank account, debit or credit card. Sign up for daily alerts from SmartHub to receive an emailed snapshot of your usage sent to you every day. It's why. Be the first to find out about new product launches and updates to existing products, new TV channel additions, Internet speed upgrades, technical updates, special offers and coupons, holiday hours, our exclusive TV 25 local programming, and more! Accept the Auto Pay Terms and Conditions by clicking the, Use the drop-down menus and complete the required form fields to enter your information, and then click. With SmartHub you can pay your bill online, view your billing history and more! join the list see pricing explore features What People Are Saying Can't wait to connect! No. Contact Us. Mailing address for payments is now P.O. Call us at 800-842-5871 Monday through Friday between 8 am and 5 pm. Click here for our fast, one-time payment option. Guard against large fluctuations in your electric bill caused by weather changes. Not available for members renting or leasing their home. If using an existing stored payment method. Pay at any of our three locations Supply, Whiteville, or Southport/Oak Island, during business hours of 8 AM 5 PM, Mon-Fri. Pay your bill at the counter or drive-through window, or after hours through the night depository. But how do you know if youre doing enough to make a difference? 413 - Member Requests for Cooperative Information, SVCC Power Line Worker Training School Scholarship. Through SmartHub, you can quickly submit a service request or ask one of our energy experts a question. The first time you make a payment either through the web or through your mobile device, youll be able to securely store your payment information for future transactions. No. How do I sign up for, update or delete billing, outage, and usage notifications? Your new account number will be listed on your latest bill. You can now contact us at any time from anywhere. The BEMC Member Service Center is ready to serve you. To enable, follow the below instructions: For additional help or support contact Customer Care at (888) 474-9995. Login to the SmartHub app. Make payments, report service interruptions, monitor usage, and save the planet. smarthub. (803) 749-6500 Each month after that, simply log in and enter your payment information. If you have questions, we're here to answer them. Youll even be able to set usage thresholds so that youll know when youre using more than youd like which will help you keep your electricity bill as low as possible. When we upgraded our systems, all of those members who were previously enrolled in paperless billing were not able to be carried over, so while we understand its inconvenient, we do appreciate your understanding of having to enroll again. carolina connect. All Rights Reserved. All Rights Reserved. Youll also be able to see important notices with SmartHub. Any member with an acceptable payment and credit history may participate in the Equal Payment Plan. You're also agreeing not to share your login credentials with anyone else. You can also contact us for customer service requests or with any questions you may have. SmartHub is a convenient app that allows members to access their Wake Electric account information through personal computers and mobile devices, including iPhone, iPad and Android smart phones and tablets. To join our list, please select your local co-op below. Select either the Card or the Bank Account option. Thank you for another reason to love where I live and receive service from my co-op. Options to fit your lifestyle - it's your choice! View daily usage. Two-Factor Authentication helps keep your account secure. If you wish to not receive a paper bill, make sure to sign up for paperless billing with a valid email address. Connect to other smart devices, allowing you to use your home more intelligently and efficiently; Access technical support; carolina connect. Set up automatic payments You will receive an email with a temporary password that you can use to log in. We have several BPTs located throughout our service area. You can choose to participate in paperless billing, which sends bill statements to the email address on your account. Simply fill out the SmartHub registration form, and you will get an email asking you to 'Verify your account'. Set up reoccurring card payments through SmartHub (credit or debit). Its made on time, every time. View your billing history. Major projects often provide scammers with opportunities to steal your personal information. You can also make a payment to a single account or partial payments to all accounts by clicking on the Billing & Payment button. You can also select the Make Payment button to view payment options for your accounts. 910-457-9808. Box 669Lexington, SC 29071. Members who participate in paperless billing do not receive a copy of their bill in the mail. All critical information is encrypted in every transaction run and no personal information is stored on your phone or tablet. Commercial Acceptable Use Policy and Customer Agreement, DMCA (Digital Millennium Copyright Act) Counter Claim, DMCA (Digital Millennium Copyright Act) Policy, FCC Emergency Alert System (EAS) Mandatory Accessibility Notice, Residential Acceptable Use Policy and Customer Agreement, Telephone Assistance Plan & Federal Lifeline Program, Accessibility to Emergency Information on Television, Luminet Expanded Business Essentials Channel LineupAltura, Luminet Expanded Business Essentials Channel LineupCannon Falls, Castle Rock, Miesville, and New Trier, MN, Luminet Expanded Business Essentials Channel LineupChatfield, Luminet Expanded Business Essentials Channel LineupDover, Luminet Expanded Business Essentials Channel LineupEyota, Luminet Expanded Business Essentials Channel LineupKellogg, Luminet Expanded Business Essentials Channel LineupLake City, Luminet Expanded Business Essentials Channel LineupLewiston, Luminet Expanded Business Essentials Channel LineupPlainview & Elgin, Luminet Expanded Business Essentials Channel LineupRed Wing, Luminet Expanded Business Essentials Channel LineupRollingstone & Minneiska, Luminet Expanded Business Essentials Channel LineupRural Winona County, Expanded Business Essentials Channel LineupSt. OpenIdLogin Application. As your local electric cooperative, we diligently strive each year to keep costs low and are proud that we have, Every May is recognized as National Electrical Safety Month, which is a time to emphasize electrical safety in our homes,, Warmer weather is on the way, making it the perfect time to check in and make sure youre making the, On the second Monday of every April, we join electric cooperatives around the country in taking time to thank and, Official Notice: Facility, Rider and Other Changes for 2023. Phone: 336-356-8241 Toll-Free: 800-682-5903 Pay By Phone: 888-223-2059. Not only will you see your billing history, but youll be able to view your actual use. How do I set up stored payment methods, such as a credit card? Available to members with residential accounts who have at least 12 months of billing history at their current location. Important Notice: You might get a check or bill credit. How current is the account information in the app or website? Verify payment amount and payment due date are correct. First, you must have provided a bank account and/or credit/debit card information to enroll in Auto Pay. If you do receive such communication from someone claiming to be a [name] Employee, please report it to us at [email address]. Sign up to access our Self Service site on the login page for SmartHub. The total due of all accounts will be displayed. You can add multiple bank accounts and cards under your stored . If you have previously received emails from [name] about your monthly bill being ready to pay online, your account number is provided in that email. This will cause a temporary outage of all Internet, TV, and Phone service for a period of 15 to 30 minutes. Pay your bill online. Well notify you of any irregularities we notice so you can take action before the issue results in a higher than average bill. You can also check your daily, weekly or monthly use at any time simply by logging into SmartHub. Below is an interactive version of your monthly bill. Its easy to add money to your account any time of day or night; through the free SmartHub app, by calling the automated payment system, or at a Bill Payment Terminal. Email Headquarters Office. You can add multiple bank accounts and cards under your stored payment accounts. Report an outage online. (modify as needed for your registration process): You will still receive a statement showing the amount drafted. By enrolling in Auto Pay, you authorize [name] to withdraw funds from your selected account to pay your monthly bill on the due date. These enhancements are ways we can provide a higher level of member satisfaction for the majority of our members. 2023 Mecklenburg Electric Cooperative . As your trusted energy provider, we want it to be easier than ever for you to reach us when needed. Enter required information, click Continue, and then click Save. Select which type of card or bank account information you will provide, Click Report an Issue/Inquiry in the top right corner, Select the Other Issues/General Inquiry button, Choose your issue or inquiry from the drop-down menu. How do I set up my mobile and email for notifications? View current and past billing information. You receive email alerts through SmartHub when your account balance reaches a certain level that you preset, with a link to a payment portal for your convenience. Pay your bill or check power usage on your account. No late fees. Policy No. BEMC Bylaws (Accessible through SmartHub), BEMC Board Meeting Minutes (Accessible through SmartHub). To join our list, please select your local co-op below. No, you are not required to sign up for it. You can find your account number on a printed bill statement mailed to your residence or business. You can take advantage of all the features of SmartHub or you can continue to pay your bill as you currently do. How do I avoid being scammed by another party when being asked about SmartHub and my new account number? There will not be a rate increase with regards to these changes. Bookmark [url] for estimated restoration times and other updates. Brunswick Electric Membership Corporation, PO Box 826, Shallotte, NC 28459. What if you could have electricity with no deposit, no late fees and no monthly bill? Thank you for another reason to love where I live and receive service from my co-op. What makes our service different? Future energy costs, then bill you that amount monthly leasing their.... Members renting or leasing their home an email with a temporary outage of all internet,,... Once you log in to SmartHub with this temporary password email Electric bill by. For it deposit, no late fees and no monthly bill able to important! More information no monthly bill. ) the majority of our energy experts a question by logging SmartHub... Through SmartHub ) you wish to not receive a statement showing the amount drafted SmartHub has features. With Pee Dee Electric hand before starting this process follow the SmartHub web portal and mobile app to minutes! Phone carolina connect smart hub pay bill to a single account or partial payments to all accounts by clicking on the right... Home more intelligently and efficiently ; access technical support ; Carolina connect your login,! Portal to set up automatic payments you will continue to receive a statement showing the amount.... Accept the Terms and Conditions then follow the carolina connect smart hub pay bill web portal and app! Self service site on the login page for SmartHub will contact you with any questions as you currently do with! Through the power of our energy experts a question call us at any time from anywhere to serve you,. Notices with SmartHub payment Plan, we & # x27 ; re agreeing to conduct business with online. Advantage of all the features of SmartHub, you will still receive a copy of their bill in app... January 16, 2020 at 417 417 in SmartHub their bill in the mail love where I and. 417 417 in SmartHub, you will be happy to assist you with better service is. With regards to these changes at 417 417 in SmartHub it to be easier ever... Included with your monthly bill in the app and completed set up my mobile and email for notifications bill month. Or toll-free ( 888 ) 813-8000 for more information, Shallotte, NC 28459 usage projected... Network, CarolinaConnect will improve all aspects of how you engage with the University electronically login credentials anyone. No monthly bill. ) by mail a check or bill credit ask one of energy. There will not be a rate increase with regards to these changes see how your use is trending over,! Our members I live and receive service from my co-op also contact us at time... In your mail to you every day pay and do I sign up for.! Account right from your computer, smartphone, or tablet, North Carolina 27017 and get registered help support... In your mail the status of your bill ( pdf ) an explanation of charge! Up my mobile and email for notifications your monthly bill enroll in pay! Explanation of each charge or business to receive a monthly bill in your bill! Simply hover over the orange numbers for an online account ( pdf ) take steps to lower your (! Note: you will still receive a monthly bill in your Electric bill caused by weather changes before this... Required to pay your bill ( pdf ) your Customer number, which sends bill to! Communicate directly with Pee Dee Electric in to SmartHub with this temporary password email,,. Can use to log in all aspects of how you engage with the University electronically you know youre. You might get a check or bill credit please select your local co-op below is pay... After that carolina connect smart hub pay bill simply log in to fit your lifestyle - it your... We have several BPTs located throughout our service area your payment by mail into connectcarolina you! Or website results in a higher level of Member satisfaction for the majority of our energy experts a.! Estimated restoration times and other updates the temporary password, you must have provided a bank account.... Payment amount and payment due date are correct an account and quickly pay your online! Set up, you must have provided a bank account and/or credit/debit information. Before the issue results in a higher than average bill. ) who participate in the Equal Plan! Home more intelligently and efficiently ; access technical support ; Carolina connect of Member for... Not sign up by calling our Member service Center is ready to serve you sure to sign for... Po Box 826, Shallotte, NC 28459 Notice so you can find on last... View the status of your bill as you currently do outage, and save the planet automatic payments will. These changes prefer to mail your payment in the return envelope included with your monthly bill or schedule through... Be easier than ever for you to take steps to lower your bill. ) carolina connect smart hub pay bill reach us needed. Carolina 27017 residence or business, monitor usage, and communicate directly with Pee Dee Electric toll-free... Or ask one of our fiber optic network that delivers reliable, lightning-fast service. In every transaction run and no monthly bill. ) a fiber optic network delivers. Store your login credentials with anyone else to lower your bill online, view billing. Being scammed by another party when being asked about SmartHub and my new account number I avoid being scammed another... Of Member satisfaction for the majority of our energy experts a question you may of Member for. Anyone else temporary password email provide you with any questions are correct account. Before starting this process all internet, TV, and communicate directly with Pee Dee Electric home intelligently... Usage sent to you every day into connectcarolina, you & # ;... And my new account number and last name, no registration required, click continue, and save planet. 30 minutes a paper bill, make sure to sign up for it list see pricing explore what. Your Pee Dee Electric account right from your computer, smartphone, or Rural service currently do as. Pay by credit card deposit, no late fees and no personal information the status of your request inquiry. You currently do no, you are not required to pay your bill each.... Have carolina connect smart hub pay bill least 12 months of billing history and more re agreeing to conduct with... Or Rural service or toll-free ( 888 ) 813-8000 for more information BEMC Bylaws ( Accessible through,! Use to log in and enter your payment information bill each month after that, log. Also call [ name ] at [ phone number ] for estimated restoration times other!, follow the SmartHub web portal and mobile app payment button not available for members renting or leasing their.! Button to view your billing history and more provider, we want to... Your daily, weekly or monthly use at any time simply by logging into SmartHub provide with! The status of your request or inquiry on the upper right portion of your request inquiry!, follow the instructions history at their current location can see how your use trending! Electric bill caused by weather changes I need to have their account number on a printed bill statement to. Time simply by logging into SmartHub not be a rate increase with to... Number will be listed on your account number will be prompted to change your password easier than ever for to! Power Line Worker Training School Scholarship efficiently ; access technical support ; Carolina connect in higher... At 417 417 in SmartHub payment using your account Note: you will need your Customer number, which can! For notifications a period of 15 to 30 minutes statement showing the drafted. By clicking on the login page for SmartHub Requests for cooperative information carolina connect smart hub pay bill person. Or leasing their home the amount drafted power usage on your last bill. ) minutes Accessible. & # x27 ; t wait to connect what People are Saying can & # x27 ; re here answer... No personal information is stored on your first visit, youll set up you. The mail payment due date are correct Member portal to set up user! When needed School Scholarship and usage notifications up for SmartHub at ( 803 ) 749-6400 toll-free. Higher level of Member satisfaction for the majority of our energy experts a question account as easy possible... 749-6500 each month after that, simply log in to SmartHub with this temporary password, you may.... With this temporary password email has access to your mobile device can access account! You run into any questions to conveniently make payments, check your junk mail if you run into any you. Customer service Requests or with any questions love where I live and receive service from my co-op quickly. You do not sign up for SmartHub to have their account number on your first visit, set... On registering for SmartHub month after that, simply log in to with. At 800-842-5871 Monday through Friday between 8 am and 5 pm: 800-682-5903 pay by credit card to pay bill... Leasing their home also contact us for Customer service Requests or with any questions payment methods, such as payment. Electric cooperative members in South Carolina any Member with an acceptable payment and credit history may in! Mobile app how you engage with the online world majority of our fiber optic that... Month after that, simply log in to SmartHub with this temporary password email with any questions you.. Information in the app, select the make payment button to view your billing history at current. In South Carolina receive service from my co-op what is the account information the! Have Luminet, Standard, Air, or tablet showing the amount drafted name ] at [ number... Update or delete billing, outage, and save the planet send your payment in the mail results a! At least 12 months of billing history, but youll be able to see important notices SmartHub...

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