The resort is laid out in a horseshoe shape that meets up directly with the Caribbean Sea. It would have been nice to have a daily activity schedule delivered to our room during turn-down service each night. All of the guests appeared to be having a genuinely good time, and therefore, were happy, laid back, and friendly. Food is great. I do think the preferred rooms are worth it if staying in the building where the preferred lounge is Thanks for asking! Rooms are contemporary, spacious, and beachy, outfitted with sitting areas, flat-screen TVs, rainfall showers, and whirlpools -- many of the terraces. Kids running free everywhere. For info on these editor-selected items, click to visit the sellers site. Armed police are believed to have stepped up patrols to try to reassure holidaymakers following the drive-by shooting on Tuesday. Unfortunately the worst happened a shoot out at the beach , no one explained anything to us and it was terrible to see and hear guests commenting on the incident. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. Perfectly located in the elegant gated community of Playa Mujeres, within a world-famous golf course, sits Isla Mujeres Hotels Dreams Playa Mujeres Golf Spa Resort. We nominated one person from our group each morning to lay out towels, books, and sunscreen on the chairs that we wanted to claim for the day. I have a reservation for this June and when I first read about this I was concerned, however once I really consider everything I just don't see the reason in cancelling. For a better beach, consider Dreams Sands Cancun. *Be ultra prepared for your Mexico getaway! We had even upgraded to preferred club and honestly I was disappointed with the lack of communication. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. They sent no email, letter under the door or no message on the Sundial daily update on security. For other inquiries, Contact Us. With Unlimited-Luxury everything is included with your stay - from best-in-class service and gourmet restaurants and top-shelf drinks to endless day and nighttime activities. The vendor and a lifeguard were rushed to hospital after the drive-by shooting outsidethe five-star Riu Dunamar resort inPlaya Mujeres, just north ofCancun. You dont have to worry about getting to the beach at 8 AM to reserve a chair. I absolutely loved the overall atmosphere at Dreams Playa Mujeres! Please check our partner sites when booking to verify that details are still correct. https://www.riviera-maya-news.com/two-men-shot-on-isla-mujeres-beach-outside-riu-dunamar/2018.html. We stayed in a family suite (basically two adjoining rooms) with a tropical view, but even that tropical view provided us a peek at the ocean.While I could write a book about all of our experiences, I'll stick to some highlights from our visit:* Bike tour was great, but get there early to sign up if you're interested. * They don't include straws with the drinks (for environmental reasons), but if you ask for one, they will give it to you. We were there in December. Safety is now a concern for me .More, Dear sstanziola79,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. As someone who books trips for people, and obviously have not been to EVERY SINGLE place, I appreciate these super detailed reviews. Does Dreams Playa Mujeres sound like a place that you and your family might like to visit? I dont understand. All the negative reviews from as far back as a year say the same thing We booked a junior suite ocean view preferred but were interested in upgrading to a master suite What is happening with the security in Mexico? No activity occurred on our property and none of the resort staff were involved in this incident. 5,787 Reviews . My family was at the dreams resort March 25 thru March 31 2018. When I watch the local news (I live in Houston), I see at least one or two shootings every day. All-inclusive food and drinks. Guests and operations were not affected.The safety of our guests is always our top priority. Playa Mujeres, Costa Mujeres . We were staying at ERC, and were sitting on the beach at the far end of the property, close to the Now Saphire. Reservations are hard to come by and it is first-come, first-serve. He wrote on TripAdvisor: "Had the most terrifying experience of my life. At Isla Mujeres Hotels Dreams Playa Mujeres Golf Spa Resort reservations are never required. It comes amid escalating drug cartel violence in the Mexican beach city popular with Brit holidaymakers. Located close to Playa Mujeres Golf Club, Dreams Playa Mujeres Golf & Spa Resort - All Inclusive provides 18 holes of golf, free water park access, and a nightclub. Some of these shootings are at gas stations or shopping centers in nice areas. No activity occurred on our property and none of the resort staff were involved in this incident. If you must go to Mexico look at Paradisus Esmeralda in Playa del Carmen. In addition, guests enjoy signing privileges in the restaurants and bars at the adjacent Villa del Palmar Beach Resort & Spa. All they care about is their image and money. But I don't want to be hit by a stray bullet, either. What is the follow up on the shooting at the beach? Core Zone Teens Club for ages 13-17, features daily activities, social activities like bonfires and disco mixers and a vast array of sports and games for teenagers. Photo by Dreams Resorts Cancun - After three days at Dreams Playa. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92273214', '');}, 'log_autolink_impression');Isla Mujeres. Kids' and teens' clubs receive positive feedback. Angelo and Ricardo did a little of everything, and they did it all with a smile. You can find out more about which cookies we are using or switch them off in settings. William A. Boykins. Dreams Playa Mujeres Golf & Spa Resort is a resort that we would absolutely visit again! (Although Im sure a shooting could happen on the beach anywhere in Mexico.) Read the negative reviews. . * The staff is very dedicated to making sure travelers have a great time- everyone was friendly and helpful!I'd like to call out a few employees who especially stood out for us: Daniel (photographer) took gorgeous family photos for us- he was awesome! Nightlife spots such as Coco Bongo and Senor Frog's are a 35-minute drive away, while the Cancun International Airport is a 40-minute car ride. Though you do not need reservations at the restaurants, the concierge was happy to help us make reservations for our group of 16 each night for dinner. Scuba diving and deep-sea fishing*. Thank you! I was trying to pay for an upgrade and she could not figure out anything but we got through it with a nice room in building 7 in room 7501 which was a great room but thats is where the terrible customer service started. Photos of the Dallas Cowboys Cheerleaders from the fourth day of shooting their swimsuit calendar on location in Cancun, Mexico at Dreams Playa Mujeres! Beach and pool volleyball. No one was hurt, no cops or increased security seen. Side note: If you stay in the Preferred Club, request to stay in Building #6 as we did. Guests will go through the resort concierge by 3 p.m. to enjoy dinner, live entertainment, and cocktails at one of the neighboring resorts. There are ten dining experiences available, all with a different ambiance, dress code, and cuisine. Brit holidaymakers described hearing six loud bangs before running for their lives next to the five-star luxury hotel. Opened in 2016, the Dreams Playa Mujeres Golf & Spa Resort is a family-friendly property that draws travelers wanting all-inclusive packages outside of the busy Hotel Zone. With that in mind, we, Along with frolicking on a beach, splashing around in a water park tops any list of classic summer activities. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. Yes it is on the mainland but a part of the municipality of (ta && ta.queueForLoad ? You will need a passport to travel to Dreams Playa Mujeres in Mexico. Take your fitness to the next level above sea level. It is very on-brand with great cleanliness and customer service. They could also careless that we have been to various amstar resorts twice a year for the past four years.We go to AMStar resorts twice a year for the past 4 years and this will be our last. We would like to thank you for your observations and recommendations, please rest assured that your comments have been taken very seriously. If you are ready to experience an even higher level of all-inclusive luxury, the Preferred Club at Dreams Playa Mujeres Golf & Spa Resort is for you. It can host 150 of your preferred guests along with chairs that you can choose to compliment your theme. The hotel only cares about money and tips. If I had one complaint, it would be the lack of nightlife. The massive 600-room property offers plenty of features, with five swimming pools, swim-up bars six restaurants, and a spa and fitness center. Massages and treatments include a Watsu pool for underwater massages, saunas, facial treatments, full salon service, and a fitness center. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This was our first experience at Dreams, and it met our expectations. There was no charge for the session with Daniel- we just paid for what we purchased. Dear Griselda S, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Playa Mujeres Golf & Spa Resort. With Unlimited-Luxury everything is included with your stay - from best-in-class service and gourmet dining and top shelf drinks at any of our twenty two restaurants and bars to endless day and nighttime activities. If I were you I would cancel the reservation. My wife and daughters were having a fabulous time and the hospitality was great until that incident. We were pleasantly surprised! Did you all do any excursions? This review will include the good and the bad of our stay with the hope that our analysis will answer all of your questions regarding a stay there. I especially loved the waffles!. Dreams Playa Mujeres Golf & Spa Resort Share. All products are independently selected by our writers and editors. Dreams Sapphire Resort and Spa provides the ultimate backdrop for your luxurious family vacation, or the ideal honeymoon or wedding in Mexico with unparalleled pampering, family fun and lasting memories. We are booked for next January, and am considering cancelling our reservation. Unlimited Dining Unlimited Drinks 24-hr Room Service Pool & Beach Wait Service Wi-Fi Best-in-Class Service View More The hotel just seemed to sweep it under the rug. The hotel welcomes the newlyweds with bubbly, fruit, and flowers in the suite. The Core Zone includes ping pong, air hockey, an X-box lounge, basketball court, climbing wall, and nightly activities. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. Chair service wasnt the best, but the bars were so close that it didnt seem to matter. Upon arrival, youll find that Dreams Playa Mujeres Golf and Spa Resort is set along a private stretch of beach in a serene, gated community. I especially appreciated that the resort is in a gated community. Complimentary access to adult-only Secrets Playa Mujeres next-door. We did not do any excursions and were completely content staying right on the resort property . Enjoy an upgraded suite, access to an exclusive lounge, special concierge service and other enhanced amenities. Thanks, Dreams, for a great vacation! Part of our group was there and ran towards the hotel, it was crazy scary and guests were just never informed or even told that the area was secured or even what had happened. This all-suite resort will boast 502 suites graciously appointed and luxuriously equipped. We spent 7 nights there in February 2019. We pay for your stories! The pretty white-sand beach is peaceful, lined with loungers under umbrellas and palapa-shaded daybeds. Location: Located inside the luxurious Dreams Playa Mujeres Golf & Spa Resort. This was a highlight for the kids and adults alike! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92297184', '');}, 'log_autolink_impression');Mujeres about kilometres from Beloved. The shooting happened at the edge of that resort. Mediocre food quality and choices. Dividable into three sections, the ballroom hosts differently sized meeting rooms for around 100 people each. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. Catch some rays poolside, enjoying the breathtaking views of the Caribbean Sea on our beachfront or take part in more exciting recreation. We stayed in a Preferred Club Oceanview Suite that had 2 queen beds and a pull-out sofa. 1. Yes, Dreams Playa Mujeres Golf & Spa Resort offers free Wi-Fi. Prices can also vary depending on which day of the week you stay. This got to be very late for our group. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Process in place to check health of guests, Hand sanitizer in guest accommodation and key areas, Screens or physical barriers placed between staff and guests in appropriate areas, Use of cleaning chemicals that are effective against coronavirus, Guest accommodation is disinfected between stays, Guest accommodation sealed after cleaning, All plates, cutlery, glasses and other tableware have been sanitized, Guests can opt-out of accommodation cleaning, Staff follow all safety protocols as directed by local authorities. And it isnt being covered in the thread as statedis an addendum to a generic thread where people started commenting, I hope this thread remains since ti actually has shooting as the title. No activity occurred on our property and none of the resort staff were involved in this incident. Nestled away on a dedicated beach within a gated community, explore the family-friendly world of Dreams Playa Mujeres Golf & Spa Resort, close to downtown Cancun and a quick drive from Cancun International Airport. It would be just as easy to be caught in the crossfire at a gas station here as it would on a beach in Mexico. Raf Contessa, 48, who is on holiday with his wife, 46, and two children, aged 8 and 11, said the attack sparked mass panic on the popular beach. Their canned response that they just keep repeating. In addition, grab your snorkel gear, as Isla Mujeres has some of the best snorkeling in the Caribbean! It is actually north of the hotel zone in Cancun --- way north --- and across from the island. In other words, we had a wide range of interests and ages to appease in order to make this vacation a success. Although a spa, golf course, and romantic rooms draw some couples, most guests are families with kids. We welcome thousands of travelers a year and have extensive security procedures and protocols in place to ensure they have a safe and memorable experience during their stay. Here's a snapshot of what you get: Unlimited gourmet a la carte dining 24-hour room service Read these important. We spent 7 nights there in February 2019. All security agents are trained in emergency protocols and procedures, as well as physical safety techniques.Sincerely,Joshua CamposSocial Media Coordinator & eConcierge, This is the version of our website addressed to speakers of English in the United States. Prices are the average nightly price provided by our partners and may not include all taxes and fees. If you found our Dreams Playa Mujeres review helpful, click here to read our Related Posts: Great Review! The main ballroom, Frida Kahlo, spans a total of 7,500 sq ft and can host weddings or banquets with up to 600 attendants. It's not required, but the staff really earns it, and they are so appreciative. No dishing out cash to kids or keeping track of expenses while trying to vacation. ft., guests will enjoy the atmosphere of pure indulgence inspired by Mayan culture. There are the ones who actually laze in the river, simply floating along in an inner tube. Whether youre planning a getaway with friends or the entire family, theres something for every kind of vacationer at Dreams Playa Mujeres. Sometimes the room would be cleaned early in the morning. Dreams Playa Mujeres has a total of 8 ceremony and reception venues which can also be used as a cocktail hour location. A lazy river is a nice addition, but it's exclusively for Preferred Club guests. Perfectly situated in the exclusive gated community of Playa Mujeres, within a world-famous golf course, rests the stunning Dreams Playa Mujeres Golf & Spa Resort. The closest major airport to fly into for your visit to Dreams Playa Mujeres is in Cancun, Mexico. Patterned floor tiling in restaurants, rock walls, and woven elements add stylish elements. March 26 there was a shooting at Dreams Playa Mujeres about kilometres from Beloved. Get an answer from Dreams Playa Mujeres Golf & Spa Resort staff and past guests. Further, I felt that the room and bathroom were clean, spacious, and had very little wear-and-tear. While weve seen many oceanfront pools, theaters, and beautiful beaches at all-inclusive resorts, those with lazy rivers are rare, despite their appeal for, There are two types of lazy-river fans. It's a 30-minute drive from downtown Cancun and Hotel Zone, and although the beach isn't quite as nice as those found in the Hotel Zone, it's pleasant. How did Dreams Playa Mujeres compare to the other AI resorts you have stayed at in the past? "As soon as you hear any bang you're on edge straight away. I am disappointed in the service, no consistent cleaning, restocking, it seems like the resort is understaffed. Budget Travelers: Prices are higher than other family all-inclusive resorts, especially during peak travel times. ", He added: "No-one knew what was going on.". Playa del Norte Isla Mujeres is the closest landmark to Dreams Playa Mujeres Golf & Spa Resort. KAYAK scours the web for all room deals available at Dreams Playa Mujeres Golf & Spa Resort in Isla Mujeres and lets you compare them to find the best rate for your stay. Another tourist told how he and his daughter cowered on the floor as the gunmen stormed the beach. Theme nights, beach parties, and live musical performances provide evening entertainment. We returned later figuring we'd never see them again, but the hostess was saving them for us. The most expensive day is usually Wednesday. Despite this, noise isn't an issue. I recommend getting there around 4:00. Sometime it would be stocked each day, and sometimes they would forget to re-stock water or some other item that was missing. Our request was granted and the resort even surprised us in that 3 of our guest rooms had an adjoining terrace between one another. Honeymooners can benefit from special services to enhance their stay and make it the most romantic possible. For those looking to do more than swim or sunbathe, kids and adults alike can utilize the daily activities organized by an animation team, as well as the sports and water-based facilities such as beach volleyball. We had some great days at the pool and the beach until the shooting on the beach on Monday the 26th. Take the stress out of planning a family vacation by using our detailed destination guides and ultra-convenient packing lists to help you travel better. Our guys are all golfers and loved this amenity and its close proximity to Dreams. * Family photos with Adventure Photos- I pre-scheduled this, and our pictures are gorgeous. They are all TRUE! The resorts concierges are always happy to help and can assist in booking one of the many tours and excursions offered in the vicinity. Wi-Fi is free and there are event spaces for wedding and meetings. The first day we arrived there was a shooting on the beach and the guests in the resort were not notified the only ones knowing the people on the beach or nearby. You can pick and choose what to do on each day, and there is a little something to do for everyone. Finally, I love that Dreams is fostering an atmosphere that is welcoming and comfortable for families. Absolute disorganizationAlso preferred club not worth the money, no chairs, no cabanas, no reservations to restaurants anyone has access to lazy river so that is not a preferred club thing either. Taxes and fees that are shown are estimates only. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Hi, I'm Jen - founder of the award-winning travel blog, Travel With A Plan! The couple in love can enjoy breakfast in bed (mimosas included), and couples spa treatments are also part of the deal. Does anybody know of any violent incidents further down towards Beloved? Couples: Opt to stay at the Secrets adult-only property next door instead. Open every day from 10:00 am to 10:00 pm, the Explorers Club is the ideal place for children aged 3 to 12 to have fun. From a breathtaking oceanside ceremony to a lively cocktail hour to a private dinner reception, Dreams Playa Mujeres Golf & Spa Resort wedding packages provide all the elements of the picture-perfect event along with special touches that will pamper you beyond the wedding day. Our guests praise the bar and the helpful staff in our reviews. Dear mbinx,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. The Dolphin Habitat at Dreams Playa Mujeres features a world-class interactive program allowing resort guests to observe dolphins close-up, right in their natural habitat of the ocean.

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