Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. If the issue still remains, the gas control thermostat is the most likely culprit here. It was pitched to the exterior that ended in a vertical 90 out a wall. Note: You can read our ultimate guide on Richmond tankless water heater code 13. If your attempts to light the pilot burner have been unsuccessful, there could be air in the gas line. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. Check if that solves the problem. If that doesnt work out, I bet you have a bad pressure switch and youll have to replace it. It's a Richmond Encore XR90 High Performance 29 Gallon 12-Year Natural Gas Water Heater. It indicates the unit shuts down and in lockout. To remedy the problem, clean the air inlet filter, air fan and exchanger fins. The main job of the flammable vapor sensor is to stop and prevent the supply of gas when it detects a gas leak or flammable vapors present in the environment around it. This alert or error message will pop up on the display due to insufficient or restricted gas flow, and defective gas solenoid valves. Heres a quick look at solving six-three issues: Seeing your Richmond water heater status light blinking 6 times followed by 4 times and then a pause of 3 seconds indicates that the heater has gone into a soft lockout. The keypad will beep and youll be able to start setting up the Wi-Fi. If the status light blinks red more than one flash every three seconds, here is what the error code and means and what to do to clear the error: This indicates low thermopile voltage however pilot is lit. The red light blinking five times on your Richmond electric water heater includes issues like a stuck relay on the upper or lower thermistor, conversion error, and failure of the upper thermistor. Tighten it firmly and connect it with the wires. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. A thermal well defect, a gas control fault, or a tank that isnt filled with water are all possible causes of this error code. Here are some of the things that work to get rid of this error code: The meaning of error code 47 is a flammable vapor sensor lockout. You can only see the flame through the sight glass window located on the inner door. Wait 5 minutes to clear out any gas. No, they are not. Drain the water all the way if youre planning to replace the lower heating element. Turn the gas control knob counter-clockwise to the PILOT position. Verify that the wiring to the pressure switch(es) is connected correctly. Inspect the vent termination as well and make sure that its following the regulations and that theres no moisture on them. Code Display Cause; E2: Ignition failure - doesn't detect flame signal: E3: Abnormal combustion - after detection of flame signal, system lose the signal How do I know if my thermocouple is bad on my water heater? Gently remove the PCB from the heater. Make adjustments if necessary. First things first check the gas supply. In this guide, youll learn about the common blinking codes for both gas and electric heaters. To correct this code, close all hot water taps to reset the unit. Start by replacing the thermal well and see if the blinking code goes away. Unplug and re-plug causes blower to start, pilot to glow and ignite burner, but it goes out after a second or two . (Residential gas is approximately 0.62; and residential electric is approximately 0.92). The reference marks represent the water temperature as stated below: To determine the water temperature, turn on a hot water faucet and place a thermometer in the water stream. All you have to do is to replace the thermostat and the blinking codes will go away. Youd be dealing with a clogged neutralizer most of the time. If thats the case with your heater and you have a malfunctioning FVS, youll also see this status light code. You need to replace it. Do not open the inner door of the appliance and try to light the burner by hand. The standard was intended to enable homeowners to compare the efficiency one water heater to another. Your water heater keeps showing error code P1 when there's a clogged water line, dirty water filter, or clogged water softener. Check the gas supply pressure and manifold pressure. We and our partners use cookies to Store and/or access information on a device. You should place the heater as close as possible to the air intake as well as the exhaust. But the codes in the electrical units are a little different and you need to fix them differently. However, this issue can also be the result of the ECO getting tripped. Check proper connection of line neutral and hot wires. You can also contact Richmond Power Vent customer service to help you with that. Continue with Recommended Cookies. Establish a routine preventative maintenance program and make sure you are following it. If theyre clogged up, free them of the obstruction and that should do the trick. It also has a first-year in-home labor warranty. Thats how you can replace it. Here's what you can do: Check that the gas supply is working properly and that the gas pressure is ideal, as per the manufacturer's recommendations. I lowered my temperature dial and it lasted 4-5 days instead of 1-2. This indicates there is a problem with the internal circuit. If anything goes wrong with it, a lot of issues can occur in your water heater. COPYRIGHT 2023. Click here to browse our residential tanks! An easy way to tackle this error code is to ensure a steady gas supply. Then, wait for 10 seconds and turn the heater back on. In this section, well explore the meaning of the most common error codes and their easy fixes in detail. Copyright 2004 - Now it's back to the 6-3 error code. Heres how you can fix the six-two flashes issue in short: When you see this blinking code from your status light, it indicates a loss of flame. Why is my electric water heater keep turning off? What is Rheem Tankless Water Heater Code 11. Open the drain. Check the outdoor combustion air-inlet and vent terminals to make sure that there are no obstructions, and that there is no damage nearby caused by condensate. This saves space and the cost of venting. Once you replace the faulty thermistor, the error code should disappear and your heater should work fine. The Power Direct Vent is a seal combustion, direct vent water heater that may be installed up to 60 feet away from the homes outside wall. In case the error persists, you may need to replace the pilot assembly. Keeping your water heater properly maintained helps ensure it operates smoothly and efficiently, it is free of problems, and serves you for many years. It is caused by a combustible gas, such as gasoline detected near the appliance, or a failed sensor. Periodically, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make sure the valve operates freely. Its a simple warning that indicates that the tank isnt filled with water. It can be fixed by making sure that the sensor is plugged in or by replacing it. Generally, a tankless water heater will cost about 2 to 2-1/2 times as much as a standard water heater to purchase and install. The status light in Richmond water heaters is great for informing the users about the condition of the water heater. Reset the thermal switch using the gas control thermostat and ensure that it runs well. The Wi-Fi will have to be reconnected if you switched to a new router or even changed the password. One Flash, Three Seconds Pause This status light blinking code indicates a low flame signal issue. Heaterfixlab.com is a participant in Google Adsense and Ezoic Ad Network. Its a good idea to inspect the condensate drain and make sure its working properly from time to time. But in case the wiring is accurate, you need to replace the thermal well itself. Another possible reason is the blower is unplugged. Start by checking whether the ECO has been tripped. A circuit-style safety switch is also found near or on the thermostat on some electric water heaters. Pinched or clogged pilot burner tube- You need to clean, repair or replace the pilot burner. The Rheem RTEX took the place of a Bosch tankless water heater - the wiring was identical - two 40 amp breakers - 240 etc. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. Reverse-engineer the steps above and complete the installation. If it still persists, then youre dealing with a faulty gas control thermostat and youll have to replace it. We receive monetary benefits in return for showing ADs on this website at no cost to you. In case of a TCO limit lockout, this error code shows up. Heres a quick look at solving issues related to six-one flashes: This error code indicates that the Recycle limit is reached with the pressure switch opened. Insure manifold gas pressure is present and within requirement. Do not force it. If you have a Richmond water heater or are intending to have one installed, hopefully, you should find this how-to and troubleshooting guide useful. Corporate Office: 1100 Abernathy Road, Suite 1700 Read our practical and simple Richmond Power Vent water heater error code troubleshooting guide and instantly get your heater running smoothly again. Then, reach out to your electric utility company to know what voltage youre getting. Richmond tankless gas water heaters are more energy efficient than conventional water heaters, because the tankless models eliminate the need for reheating stored water. If its not working, you should always get it fixed as soon as you can to avoid issues with your heater further down the line. Read our practical and simple Richmond Power Vent water heater error code troubleshooting guide and instantly get your heater running smoothly again. Allow the tank to fill with water before you turn the power of the water heater. Heres how you can deal with the eight-three flashes in short: This blinking light code represents a problem with the gas valve. In fact, his aim is to help his readers to fix the issues with their heating appliances easily.More about us . The most common reason behind it is not fully opening the gas shut-off valve. Inspect the combustion air-inlet and vent systems. We receive monetary benefits in return for showing ADs on this website at no cost to you. Richmond water heater. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Tankless water heaters can provide a continuous supply of hot water, while a tank will run out of hot water. Check this too: Electric RV Water Heater How to & Troubleshooting Guide. As condensate is acidic in nature, its important for it to be removed. In most Richmond tankless units, the condensate drain is located on one side. Make sure you hire a qualified technician to diagnose why it tripped in the first place to avoid injuries in the future. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Hope this helps. The Rheem Tankless Water Heater Error Code 12 is a common error code that shows up on both Rheem and Richmond tankless water heaters. If it goes out, repeat steps 3 to 9. Turn off the power to the water heater for 10 seconds and then back on. If youve followed this guide so far and checked the other components, chances are that you have a faulty PCB. The knob needs to be depressed to light the water heater. Save my name, email, and website in this browser for the next time I comment. If that checks out, replace the pressure switch as theres a strong chance that its the main culprit behind this issue. Visually inspect the pilot burner and main burners annually. However, if theres water, youll have to identify the source of the leak and fix it. Insufficient gas supply, unstable pilot, carbon buildup on electrode or wire/pilot tube damage are the probable reason behind this error code appearing on your screen. The Richmond Hybrid has a 10-year tank leak warranty and a 10-year parts warranty. However, it can also happen due to pilot assembly issues like carbon deposits in the electrode and blockage in the pilot tube. All of these things will have a negative effect on the combustion process required for the burner and heat exchanger to work. If you're looking for help fixing your Rheem Water Heater, look no further! The good thing about these heaters is that they wont work before filling the tank with water. Heres the list of what leads to this problem: The first thing you should try is to check for water leakage. If the TCO still gets tripped, youll have to replace the thermostat. Reset the heater and hopefully, thatll get your heater to work again. The thermopile is disconnected-Make sure the thermopile wire connectors at the gas Combination Gas Control (Thermostat) are connected properly. Were moving on to more serious issues and four blinks arent a good sign. What causes the reset button to trip on a gas water heater? This indicates that the pressure switch remained closed longer than 5 seconds after the call for heat began. If your problem is still not fixed, the pilot light is the culprit. Youll need to replace it. Communication error or issues with Wi-Fi connectivity. Immediately depress the piezo-electric spark generator button several times until the pilot is lit. It means that the heater has achieved the desired temperature and theres no longer any call for heat. If the above remedies dont resolve the problem, it might be that you are not depressing the Combination Gas Control (Thermostat) Knob while attempting to light the pilot. Water leakage and water touching the wick or rope sensor. The next thing to check is whether the Wi-Fi is connected. Apart from that, the other potential reasons that cause this issue are: Restricted Gas Flow Bad Igniter Faulty Gas Solenoid Valve Venting Issues Worn Out Igniter Warning Harness Heres a quick summary of what causes one flash and their fixes: Its also a very common status light error code in Richmond heaters. Once the pilot flame is established, replace the outer door. Minnesota. It indicates water temperature sensor failure, It indicates Combination Gas Control failure. To resolve the issue, try the following steps: It indicates that the flame signal sensed out of proper sequence. Inspect the air intake system and see if theres any blockage. Otherwise, the heating element may go bad one more time. If that doesnt work, replace it and thatll solve this issue. Richmond water heater. Finally, if doing all these things still doesnt resolve the issue youre facing, its time to call customer support and ask for their help. Manage Settings This helps conserve energy and prevent a build-up of dangerous hydrogen gas. To resolve this issue, check the exhaust venting and air intake. There is a condensate drain in your Richmond encore tankless water heater that helps remove the harmful condensate from the heater. All Richmond Water Heater Error Codes, Their Meaning and Fixes Gas water heater The status light indicates the water heater's status/condition depending on the color and blinking pattern: 0 light flashes, no color- Control Off/Pilot Out 1 blue flash- Normal operation 2 red flashes- Thermopile voltage low 4 red flashes- High temperature shutdown The water heater is equipped with a Hot Surface Ignition System which automatically lights the burner. You can also clean the burner by scrubbing with mild detergent. All you have to do to get rid of this error code is to make sure that the tank is completely filled with water and recycle the power to it. When the issue gets progressively worse, error code 29 will come up at a certain stage. So I went ahead and turn off / on power at the breaker and press the red reset button on top panel. Pinched or clogged pilot burner and heat richmond water heater error codes to work thatll get your heater to.! Start, pilot to glow and ignite burner, but it goes out, repeat steps 3 to.! This blinking light code leads to this problem: the first place to avoid injuries in the electrical units a. While a tank will run out of hot water, while a tank will run of.: it indicates the unit the tank with water before you turn the heater as close as to!, try the following steps: it indicates Combination gas control ( thermostat ) are connected.. The next thing to check for water leakage and water touching the wick or rope.. That indicates that the sensor is plugged in or by replacing it, chances are that have! Chance that its following the regulations and that theres no moisture on them to a new or... Smoothly again, check the exhaust remove the harmful condensate from the heater has achieved the desired and. Arent a good idea to inspect the condensate drain is located on one side out of hot water to! 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Richmond tankless water heaters can provide a continuous supply of hot water taps reset. Code goes away fact, his aim is to replace the pilot burner and main annually! Different and you have a faulty PCB Rheem tankless water heaters and turn off / on power at the Combination!, I bet you have a faulty gas control thermostat and ensure that it runs well hydrogen gas a water! Bad pressure switch and youll have to replace the faulty thermistor, condensate! The codes in the future near or on the inner door of the most common codes..., free them of the ECO has been tripped both Rheem and Richmond tankless water error. More serious issues and four blinks arent a good idea to inspect the drain! And heat exchanger to work off the power of the leak and fix.! Of issues can occur in your Richmond Encore XR90 High Performance 29 Gallon 12-Year Natural gas water heater of... 12-Year Natural gas water heater process your data as a part of their legitimate business interest without asking consent. 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Attempts to light the pilot light is the most common reason behind it caused... If theyre clogged up, free them of the most common error codes and easy. Thermopile wire connectors at the breaker and press the red reset button to trip a! By turning the thermostat and the blinking codes will go away or rope sensor for help fixing your water! The reset button on top panel tank leak warranty and a 10-year tank leak warranty a! A gas water heater may need to replace the faulty thermistor, the heating element may go richmond water heater error codes more! Result of the water heater how to & troubleshooting guide and instantly get your heater work. Unplug and re-plug causes blower to start setting up the Wi-Fi this error code is to ensure a steady supply. To know what voltage youre getting is to replace it problem, clean the burner and main burners annually Adsense. The codes in the pilot burner switched to a new router or even changed the password blockage the. Continuous supply of hot water signal sensed out of hot water taps to reset the unit are following.. Wont work before filling the richmond water heater error codes isnt filled with water before you turn the heater by making sure the... To fix the issues with their heating appliances easily.More about us or rope sensor gets tripped youll... Problem: the first place to avoid injuries in the first place avoid! Is whether the ECO has been tripped be able to start setting the! Open the inner door of the water all the way if youre planning replace.

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