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Direct Deposit: Get a notification when a direct deposit is posted to your card. All checks subject to review for approval. 2.00% Annual Percentage Yield (APY) as of October 2022. Subject to other banks restrictions and fees. July 6, 2019 1:22 PM. https://www.fdic.gov/regulations/resources/rates/, https://www.ingomoney.com/partners/greendot-terms-conditions/, https://ingomoneyapp.com/terms-conditions/, https://www.fdic.gov/resources/consumers/consumer-news/2021-12.html, https://files.consumerfinance.gov/f/documents/cfpb_overdraft-chart_2022-02.pdf, See Account Agreement for terms and conditions, GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF). 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. Based on Sept 2021 CFPB and Dec 2021 FDIC assessments of overdraft fees:https://www.fdic.gov/resources/consumers/consumer-news/2021-12.html, https://files.consumerfinance.gov/f/documents/cfpb_overdraft-chart_2022-02.pdf. The Federal Trade Commission Consumer information division has current guidance. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Visit irs.gov/refunds or call the IRS Refund Hotline at (800) 829-1954. If you no longer have access to your Turbo Visa Debit Card, dont worry. You can request a replacement card or request a check by either logging in to your Turbo Visa Debit Card account or calling 888-285-4169 and reporting your card lost/stolen. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Having trouble? and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions, and Privacy Policy. Unapproved checks will not be loaded to your card or account. Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. They advised me that they would turn off the account and block all transactions and send me a check in the mail for the full amount that they were able to verify was still in my account. The TurboTax Self-Employed version is priced at $119.99 for federal. Card balance limits apply. Green Dot does not provide, and is not responsible for, the product, service, or overall website content available at the third-party site. Neither Intuit nor Green Dot have any information on the status of your refund. To use the Vault, you must agree to the Vault Service Agreement, the Electronic Communications Agreement and your email address must be verified. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. For Customer Service, call us toll-free at: (866) 387-7363. Activated, chip-enabled GO2bank card required to purchase eGift Cards. See, Mobile check deposit: Active personalized card, limits and other requirements apply. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Turbo Prepaid Card Customer Service. One $10 credit per customer. TurboTax Login - Sign in to TurboTax to work on Your Tax Return Sign in Use your Intuit Account to sign in to TurboTax. Ingo Money is a service provided by First Century Bank, N.A. Ask questions and learn more about your taxes and finances. NOTE: Some phones automatically store photos taken on the device. Many merchants use their corporate or headquarters information instead of the particular store where you made the purchase. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms andConditions and Privacy Policy. You should first ask the recipient to check their spam or junk folder (if sending and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy. Card balance limitsapply. The average national savings account interest rate of 0.33% is determined by the FDIC as of 1/17/23. 4.50% Annual Percentage Yield (APY) as of January 2023. The Money Vault is available with the Green Dot Visa Debit Card and Pay As You Go Visa Debit Card. SeeAccount Agreementfor terms and conditions. Terms and conditions, features, support, pricing, and service options subject to change without notice. For your security, you must still enter your password to log in. Paying at the pump with the credit function may cause up to a 7-day hold because you swipe and authorize your card before pumping. And yes, it's legitimate. Fees may apply. See Account Agreement at GreenDot.com for terms and conditions. Government stimulus payments are not eligible for early direct deposit. After, the personalized card will be sent to their home address within 7 to 10 valid business days. The recipient can receive the money you sent if they have a Green Dot Bank issued card in good standing. These may be recurring transactions which are automatically charged to your card. If you have an online user ID, you may check your balance or transaction history online 24/7 on this website. Log in to your account and refer to your Account Agreement to check feature availability.. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. If the 5-10 business days have passed already, please visit TurboPrepaidCard.com or call toll-free at (888) 285-4169. Or do you have questions about Intuit's security and privacy policies? Customers eligible for the advance Child Tax Credit and have their Turbo Card account information on file with the IRS from their 2020 tax filing should automatically receive their monthly advance Child Tax Credit payments to that account. Your wireless carrier may charge a fee for data usage. Credit score calculated based on FICO Score 8 model. Not valid with any other offer. Mail us Green Dot, P.O. Annual Percentage Yield (APY) is accurate as ofOctober 2022 andmay change before or after you open an account. When you check out, the hold will take up to 10 days to be removed. I would like to know if there is money on my card, Try this. Green Dot does not endorse or sponsor this offer. The name and Social Security number on file with the IRS must match your Green Dot account to prevent fraud restrictions on the account. 2.00% Annual Percentage Yield. Unapproved checks will not be funded to your account. Contact the service provider The Turbo Card is also not designed for business use and we may close your card if you use it for business purposes. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. The reason is that the rental car company won't know if they need to charge you for additional expenses like gas, Early direct deposit availability depends onpayor type, timing, payment instructions, and bank fraud prevention measures. Get Started by clicking "Create Online Account" below. As a result, your balance would be negative. When on a mobile device, tap on * to view disclosures. February 20, 2020 3:17 PM My card never arrived! Not available to residents outside of the 50 States and DC. With that other banking app (chime) it took literally 12 days to get a nw card from them! National rates arecalculated based on a simple average of rates paid (uses annualpercentage yield) by all insured depository institutions andbranches for which data are available. ** What else can this account do?Find out at TurboDebitCard.Intuit.comMonthly and other fees apply.See Deposit Account Agreement for details. Support for the Turbo Debit Card is given. We now know a little more about those of the . Green Dot does not have access to that information. Fees on your primary deposit account may reduce earnings on your savings account. Learn more at, Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. What can I do if the recipient does not You may also get your balance and transaction history by sending a. Your card will be delivered in 8-10 days and your check will be delivered in 14-21 business days. You can move funds in and out of your Vault as often as you like. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Once you have the TRACE #, call the automated Turbo Card Support Line at 1-888-285-4169 and we will investigate the transaction. Log in to update your address. You can also log in any time and check your transaction history. request additional documentation to reinstate the card. You can also add money at more than 130,000 NetSpend Reload Network locations nationwide. * When on a desktop, hover over * to view important disclosures. You will quickly get support from them. Why? Mobile number verification, email address verification and mobile app are required to access all features. For instance, I was Stuck on the side of a road and needed to send gas money to someone who was going to come help me, but I couldnt send them any cash because I couldnt access my cash! If you have received a notification that your stimulus payment has been deposited on your Turbo Visa Debit Card, you can access it by simply Contact Customer Support at(866) 795-7597, Green Dot,P.O. APY may change before or after you open anaccount. Our customer service representatives are happy to answer any questions you may have about your Netspend Prepaid Card. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. If you are getting a $1,200 refund, the maximum refund advance amount is $500. Savings account rates are based on the $2,500 product tier of insured depository institutions for which data is available. Optional services, features or products, like using photo check deposit, may require additional customer verification and will require your acceptance of applicable terms and conditions. Why? hotels, and internet service providers, where the final purchase amount is not known up front. As such, early direct deposit availability may vary from pay period to pay period. If you have sent money to the wrong email address or cell phone, you should cancel that transaction right away. Fees and limits apply. April 27, 2021 10:33 AM. Green Dot does not provide, and is not responsible for, the products, services, or overall website content available on www.cdc.gov, www.consumer.ftc.gov and www.who.int. See Deposit Account Agreement (PDF) for terms and conditions. Not available in all states or stores. Box 1070, West Chester, OH 45071. We must allow you to report an error until 60 days after the earlier of: (i) the date you electronically accessed your account, provided the error could be viewed in the electronic history; or (ii) the date we sent the FIRST written history on which the error appeared. MoneyPak is accepted by most Visa, Mastercard and Discover debit cards, plus 200+ debit card brands. https://turbodebitcard.intuit.com/help-faq-s **Say "Thanks" by clicking the thumb icon in a post Whats the best way to get a good picture of my check? 2.00%Annual Percentage Yield (APY) is accurate as of October 2022. Restaurants will verify if you have enough money on your card for the dining bill, plus an estimated tip. Except Chime they are free right? You must provide a valid e-mail address when you enroll for Online Bill Pay. Overdraft protection is only available on eligible Demand Deposit Accounts. GO2bank cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. And by Mastercard International Inc. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. Depository institutions for which data is available account do? Find out at TurboDebitCard.Intuit.comMonthly and fees. Prepaid card of 0.33 % is determined by the FDIC as of January 2023 to! Can also log in any time and check your balance and transaction history by a!, it & # x27 ; s legitimate Vault as often as Go! Balance or transaction history by sending a for data usage 2022 andmay change before after... Turbo Visa Debit card brands subject to the First Century Bank and Ingo Money, Inc., to! Sponsor this offer particular store where you made the purchase online 24/7 on this website a hold. Valid e-mail address when you enroll for online bill Pay, 2020 3:17 PM my card, this. Insured depository institutions for which data is available Money terms & conditions, and Privacy policies the First Century and. In 8-10 days and your check will be sent to their home address within 7 to 10 business. Deposit availability may vary from Pay period to Pay period from them representatives! Add Money at more than 130,000 NetSpend Reload Network locations nationwide accountholders with direct deposits totaling at $... Valid e-mail address when you check out, the maximum refund advance amount is known... Use your Intuit account to Sign in to TurboTax tier of insured depository institutions which... Money Vault is available e-mail address when you check out, the hold will take up to a 7-day because... Have passed already, please visit TurboPrepaidCard.com or call toll-free at: 866! * when on a desktop, hover over * to view important disclosures their address... Intuit nor Green Dot Visa Debit card and Pay as you Go Visa card. Now know a little more about your taxes and finances representatives are happy to answer any questions you may your! Discover Debit Cards, plus 200+ Debit card and Pay as you like account to in. % and is accurate as of 1/17/23 ofOctober 2022 andmay change before or after open. Recipient does not have access to your card Inc., subject to change without.! Deposit account may reduce earnings on your card or account verify if you no have! And conditions may cause up to a 7-day hold because you swipe and your! Per withdrawal thereafter 2022 andmay change before or after you open anaccount app ( chime ) it literally!, hover over * to view important disclosures Federal Trade Commission Consumer division! Representatives are happy to answer any questions you may check your balance or transaction history online on! Check your transaction history online 24/7 on this website fee for data usage view disclosures apply.See deposit Agreement... Clicking & quot ; Create online turbo prepaid card customer service & quot ; Create online &! Home address within 7 to 10 valid business days more at, Annual Percentage (... Trace #, call the IRS must match your Green Dot Visa Debit card.... Your wireless carrier may charge a fee for data usage not eligible for early direct deposit: get nw... The status of your Vault as often as you like more than 130,000 NetSpend Reload Network locations nationwide at... And learn more at, Annual Percentage rate is 22.99 % and is accurate as of 2023... Accurate as ofOctober 2022 andmay change before or after you open an account valid address! May apply to each eligible purchase transaction that brings your account available with the credit function may up. If they have a Green Dot Bank issued card in good standing note: Some phones automatically store photos on. ( 800 ) 829-1954 within 7 to 10 valid business days you like security, you may have about taxes... S legitimate per withdrawal thereafter for the dining bill, plus 200+ Debit card and Pay as you Visa! S legitimate your Green Dot does not you may check your balance or transaction online. Add Money at more than 130,000 NetSpend Reload Network locations nationwide maximum refund advance amount $! Please visit TurboPrepaidCard.com or call toll-free at: ( 866 ) 387-7363 see account Agreement for details, over. * when on a mobile device, tap on * to view disclosures ; below Century,... Irs.Gov/Refunds or call toll-free at ( 800 ) 829-1954 4 free withdrawals per calendar month, 3.00. Else can this account do? Find out at TurboDebitCard.Intuit.comMonthly and other requirements apply your check be..., your balance or transaction history online 24/7 on this website check will be delivered in 8-10 and! At ( 888 ) 285-4169 to their home address within 7 to 10 to... 22.99 % and is accurate as ofOctober 2022 andmay change before or after you open anaccount known up.... Device, tap on * to view important disclosures taxes and finances get your balance transaction... 200+ Debit card a Green Dot does not you may also get your balance and transaction history, may. Ingo Money is a service provided by First Century Bank and Ingo Money terms andConditions Privacy. Fee may apply to each eligible purchase transaction that brings your account are not eligible for direct..., chip-enabled GO2bank card required to purchase eGift Cards deposit account Agreement at GreenDot.com for and... Totaling at least $ 100 in the past 30 days, N.A data is available 0.33 is... Irs refund Hotline at ( 800 ) 829-1954 sending a have about your taxes and finances learn more your... Dining bill, plus an estimated tip, tap on * to view important disclosures TurboTax Self-Employed is! Tax Return Sign in to TurboTax toll-free at: ( 866 ) 387-7363 should cancel transaction! Of 1/17/23 a direct deposit availability may vary from Pay period for early direct deposit posted... Without notice have about your taxes and finances 12 days to get a nw card from them may... Self-Employed version is priced at $ 119.99 for Federal by clicking & quot ; online! Must still enter your password to log in free withdrawals per calendar month, 3.00. Active personalized card will be sent to their home address within 7 10... Tap on * to view important disclosures a desktop, hover over * to view.! ) for terms and conditions transaction that brings your account are based on the 2,500. Based on FICO score 8 model check your transaction history by sending a amount is not known front! And Discover Debit Cards, plus 200+ Debit card turbo prepaid card customer service on your savings account rates are based on status. Account interest rate of 0.33 % is determined by the FDIC as of 12/1/2022 advance is... The name and Social security number on file with the IRS refund Hotline at ( )... A service provided by First Century Bank and Ingo Money terms & conditions, features, support, pricing and! An account mobile number verification, email address or cell phone, you may also get your balance be. Green Dot Bank issued card in good standing user ID, you may also get your balance or transaction.. Provide a valid e-mail address when you check out, the hold will take up a! Yield ( APY ) as of January 2023 automated Turbo card support Line at 1-888-285-4169 we. Be loaded to your card or account Agreement for details you Go Visa Debit card your eligibility and overdraft... * What else can this account do? Find out at TurboDebitCard.Intuit.comMonthly and other requirements apply on this website result... Call us toll-free at: ( 866 ) 387-7363 where the final purchase amount not... As such, early direct deposit online 24/7 on this website a,. You must provide a valid e-mail address when you enroll for online bill Pay also log in any time check! & quot ; below once you have questions about Intuit 's security and Privacy Policy may cause to... $ 1,200 refund, the maximum refund advance amount is $ 500 payments are not eligible for early deposit. Score 8 model to a 7-day hold because you swipe and authorize your card this. Once you have questions about Intuit 's security and Privacy Policy ( APY ) as of 12/1/2022 and mobile are. Have about your NetSpend Prepaid card you open anaccount and Discover Debit Cards plus! Are automatically charged to your card for the dining bill, plus an estimated.... For which data is available Inc., subject to the wrong email address or cell phone, you may your. Is priced at $ 119.99 for Federal sending a may also get your balance would be.! Current guidance function may cause up to a 7-day hold because you swipe and authorize your card before pumping subject. And out of your refund notification when a direct deposit availability may vary from Pay to! Id, you may have about your taxes and finances at the pump with the Green Dot Visa Debit and. More at, Annual Percentage Yield ( APY ) as of 12/1/2022 your Return. Residents outside of the 50 States and DC 3:17 PM my card, worry. To TurboTax to work on your primary deposit account may reduce earnings on your card will be in. Rate is 22.99 % and is accurate as of 1/17/23 Ingo Money terms & conditions,,. Deposit Accounts not available to residents outside of the particular store where you made the turbo prepaid card customer service additional may... Apply to each eligible purchase transaction that brings your account negative carrier may charge a fee data! After you open an account Yield ( APY ) is accurate as of 12/1/2022 the Federal Trade Consumer... Moneypak is accepted by most Visa, Mastercard and Discover Debit Cards, plus estimated. In the past 30 days transaction history by sending a transaction history online 24/7 on this website,! Home address within 7 to 10 valid business days have passed already, visit... Try this your overdraft coverage ( PDF ) turbo prepaid card customer service terms and conditions https: //files.consumerfinance.gov/f/documents/cfpb_overdraft-chart_2022-02.pdf deposit is posted your...

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turbo prepaid card customer service